Actions taken for :

Evidence of Progress:

• Fall 2008, CLN submitted the President´s University Diversity Initiative Proposal for $100,000 for 2 years for the Weekend University.
• Fall 2008,CLN submitted a Crime Prevention Literacy proposal through the City of Indianapolis for $284,625 for 2 years.
• Fall 2008, CLN submitted Lumina Foundation for Education proposal for $650,000 for 3 years. 

Activities planned for :

2008-2009:

• Maintain financial sustainablity of CLN and all of its program areas.
• Provide quarterly budget update reports with economic modeling of each CLN program areas.
• Submit grant proposals for additional funding for the department.
• Determine potential revenue growth or restructuring opportunities of program areas for potential growth.
• Create institute for Integrated Planning and Budgeting as a resource for CLN and campus community.

Actions taken for :

·         Provided leadership for IUPUI’s Enrollment Management Council.  This council is charged with implementing a sustained, systematic, campus-wide process to manage our enrollments through an information-based plan that

•       matches unit goals with the campus mission

•       coordinates discrete activities across academic and administrative units;

•       monitors progress; and

•       adjusts plans in light of evolving state and community needs.

 

·         In 2007-2008, the Enrollment Management Council focused on:

• Participation and support for completion of the Academic Plan. Numerous members of the EMC were appointed to both Academic Plan committee leadership and membership.  In addition, members of the council provided resources, data, and other background information to assist numerous committees in their work.
• Particular effort was devoted to the Enrollment Shaping and the Research, International, Service, Experiential Learning (RISE) components of the Academic Plan.

• Coordination of initiatives focusing on prospective and continuing students, especially in the area of recruitment and in communications and marketing.
• Worked with Campus Housing to establish a March 15^th priority deadline for out-of-state and international students to apply for housing with assurance of having an on-campus bed.  Use of such dates facilitates recruiting these targeted populations.
• Exchange of information among schools and offices on effective practices for recruiting and serving new and continuing students, including addressing diversity in all aspects of our activities.
• Provision of data and improved access to data sources for use in planning, performing, and evaluating school-based and campus-level recruitment activities. 
• Collaborated with Information Management and Institutional Research (IMIR) in creation and training school representatives on the new IUPUI Information Gateway, a single starting point for data and related resources.
• Discussion of enrollment management-related issues and, where appropriate, making recommendations for action within the academic units or at the campus level.

 

For more about the council, visit the EMC Website and read the 2007-08 EMC Annual Report

·         Enrollment Services continued to provide leadership for IUPUI’s Academic Policies and Procedures Committee (APPC)

• APPC performs much of the detail work in the development, implementation, and monitoring of student-related academic policy. The committee also provides a valuable forum in which members can raise issues and learn from the experience of other units. Finally, APPC plays a key role in the review of proposals for new degrees, certificates, and minors.

·         Enrollment Services continued to provide leadership as IUPUI’s representative to the State Transfer and Articulation Committee (STAC).  Enrollment Services worked with the schools and provided staff support in the development of the articulations of associate degrees at Ivy Tech State College and Vincennes University to baccalaureate degrees at IUPUI.

Evidence of Progress:

Measures

• Recruitment, admission, and enrollment of desired populations
• Completion of Enrollment Management Council projects, whether developed from the EMC priorities or the Academic Plan
• Completion of articulations with Ivy Tech and Vincennes

 

Evidence of Progress:

• Record credit hour enrollment for the 13^th year in-a-row. Other recruitment, admissions, aid, and enrollment data are provided below.
• Record headcount of 30,300, eclipsing previous record of 29,953 (2004).  

*Official total adjusted for students enrolled at both Indianapolis and Columbus                 Students counted only once in IUPUI total.  (65 heads in Fall ‘07 and 37 in Fall ‘08)

 

 

 

 

• For Fall 2008, IUPUI increased admits from non-resident target domestic markets by 47% and experienced 18% overall growth in domestic non-resident admissions.
• The number of non-resident students grew 16.5% from Fall 2007 to Fall 2008, increasing their share of all students enrolled at Indianapolis from 9.5% in 2007 to 10.9% in 2008.  The growth in non-resident undergraduate students was even stronger, increasing 27.7% from last year and 52.7% since Fall 2005.
• Nearly 40 statewide articulations were completed with Ivy Tech and Vincennes in the 12 content areas mandated by the state.  IUPUI has a total of 56 degree articulations with Ivy Tech and 41 with Vincennes. Additional articulations are in process.

Activities planned for :

Activities planned:

Actions taken for :

• Coordinated efforts with the Thematic Learning Communities (TLC) to create better communication among the departments, the TLC office, and the Office of the Registrar.  Wrote procedures for the TLC departments to use when deciding on classes to offer in a Thematic Learning Community.

• Collaborated with academic units to develop communication streams to strengthen recruitment of students and integrated them into admissions communication streams.
• Developed a Communications Plan to track information sent to students and faculty.  This is a constant “work-in-progress” as new information comes up to be shared but allows a framework to assure we are addressing our students and faculty most effectively.  The calendar has been shared with the Enrollment Management Council to encourage more collaborative and coordinated communications efforts for students among Enrollment Services, the academic units, and Communications and Marketing
• Improved communication between ES and university recruiters through the undergraduate recruiters group. 

Evidence of Progress:

Measures

• Satisfaction of academic and administrative units with communications initiatives
• Better coordination of activities between academic units and central offices
• More uniform sharing of information and opportunity to answer questions
• Reduction in duplication of effort

 

Evidence of Progress

• Better coordination of communications initiatives among ES, the schools, and Communications and marketing
• Strengthened relationship with campus wide undergraduate recruiters that promotes ES as a clearing house for all undergrad recruitment activities

Activities planned for :

• Expand number of examples of school-based communications available on the Enrollment Management Council Website

·         Involve more offices in recruiting process, including alumni and schools

·         Focus on coordinating the post-admit communications to prospective students

·         Integrate other units into the uTalk (Constituent Relationship Management) initiative

Actions taken for :

• Expanded use of personalized messages to students, such as providing changes to meeting information for enrolled courses and to those on the waitlist to increase likelihood of a successful placement in the student’s desired course.

• Based on feedback from the Bursar Appeals committee, designed student email message to alert newly registered students that if circumstances would happen to change and they will not be attending, they need to drop classes.  This service notification is intended to assure that those students who don’t plan to attend take corrective action so they are not penalized and so that spaces are opened for those who do plan to attend. 
• Continued use of the Welcome Back Website to share key dates, procedures, and helpful information from Enrollment Services and other campus offices with students at the start of each semester.  The Welcome Back site is linked from all Enrollment Services offices and is featured on the IUPUI homepage immediately prior to and for two weeks after the start of each semester.  Information from the site is also compiled into a print version that students can pick up when visiting offices and academic units 
• Sent an email to all registered students immediately prior to the start of the semester with important announcements and directing them to the Welcome Back Website.
• Provided leadership for Team IUPUI, a program designed to welcome students to campus during the first week of the semester. 
• In addition to Team IUPUI staffing in lobbies of different buildings, Registrar and Financial Aid staff provide an additional staffing support in the lobbies of their offices to the larger number of students typically seen at the start of a semester.  This program is intended to quickly acknowledge, welcome and provide service to students. 
• Developed a Multicultural Outreach Website

Evidence of Progress:

Measures

• Number of e-mail questions/requests to various Websites
• Number of students using self-service functionality
• Better coordination of communications with students from Enrollment Services offices
• Response from e-mail surveys to gauge customer service satisfaction

 

Evidence of Progress

• Served 14,059 visitors through daily visitors and group programs.

·         Enrollment Services lost approximately 10% of its support and tracking files due to the failure of a server in 2007.  While we are again tracking a number of key indicators, we have limited ability to compare our progress with previous years.

• See actions taken

Activities planned for :

·         Continue to expand communications efforts, both those sent from Enrollment Services offices and in collaboration with the academic units.

·         Review and update communications plan for applicants and admits.

• Evaluate mechanisms for maintaining contact with students,    

·         Review use of Web services for prospective students and their families.

• Undertake a further review of the Registrar and APPC Websites, evaluate usability and implement changes designed to enhance the users’ experiences.
• Add content to Websites.

·         See section 1-b for additional information regarding communication with prospective students.

Actions taken for :

• Continue to be able to manipulate class offerings and General Inventory space to find a classroom for every class by the first day of a term.  While this is becoming increasingly difficult, we have yet to be forced to cancel a class.  This is the result of individual persistence along with continued understanding/cooperation from academic units. 
• Designed a report to track general inventory classroom renovation changes to assist in long-range planning and explanation of changes in seating capacities (usually net loss) in general inventory seats.  This report reflects changes to each room based on renovation, Learning Environment Committee initiatives, etc. and will be updated each year.
• Implemented a new process for departments to proof their final copy of the schedule of classes in electronic form. This gives the departments more time to go over their schedule, hopefully decreasing the amount of changes later.
• Revamped the final exam schedule to include time modules for the Friday only courses, and changed evening exam start time from 5:45p to 6pm to match the evening classes begin time.
• Provided data on “Second Start” classes for use in additional planning and tracking.

• Additional ad hoc reports were created for academic units as requested and published when resources allowed.
• Improved services student for veterans, resulting in changes to record-keeping, communication, and dissemination of information. 
• Continued to run lists of students who are eligible to enroll for the upcoming term but have not yet registered.  These lists are used by the academic units to make contact with their students, encourage their enrollment, and address any questions or issues the students may have that are delaying their registration.
• Proactively contacted financial aid recipients who were blocked from registering for classes due to an unpaid IUPUI account in order to help the students clear the debt

Evidence of Progress:

Measures

• Number of additional reports created or modified
• Satisfaction of academic units with having their information needs met
• Better use of available classrooms, including improved student enrollment patterns
• Number of students cleared for registration through clearing of the IUPUI debt

 

Evidence of Progress

• Reports and data provided to academic and administrative units
• E-mail notifications in use
• Fewer classes still needing room assignment at start of semester
• Visit the Information Gateway site for enrollment and other data.

Activities planned for :

• Write and publish more detailed comparison reports and provide trends where possible. 
• In conjunction with IMIR and the Enrollment Management Council, provide academic units with enrollment data and trends to assist their planning and tracking.

• Explore enhancements to current services to develop a ‘virtual’ enrollment services to provide students with all typically required services without an on-campus visit
• Develop integrated plan for the virtual enrollment services that includes mechanisms to assess outcomes
• Investigate the use of Business Intelligence tools as well as the use of “dashboards” 

Actions taken for :

Coordinated the production of the 2008-2010 IUPUI All-Campus Bulletin.  Given staff turnover in the IU Creative Services department in addition to the Registrar resource requirements for the SIS 9.0 upgrade, the creation of the new bulletin presented a few additional challenges this time but the end product continues to be impressive

Evidence of Progress:

Measures

• Timely publication in print and electronic forms

 

Evidence of Progress

• Bulletin published to the Web and in a limited print edition for advisors.

Activities planned for :

• Begin work on 2010-12 Bulletin.

Actions taken for :

• Redesigned all recruitment pieces into information packets allowing parents and students to quickly see important information at a glance. Each card in the jacket has information tailored for the type of student. To the best of our knowledge, we are the only school in the United States using this approach.  This new approach has been enthusiastically received by prospective students and others.  Other new materials included a guide and walking tour for visitors to the campus and a user’s guide to OneStart, the university’s portal for students to conduct much of their university business on the Web.  Visit this site to see examples of the print materials.
• Changed business process in admissions to allow for better tracking of newly admitted adult students (those over 21), students returning after some time away, and intercampus transfers. This will provide us with a baseline from which to judge our service to these students in future years.

Evidence of Progress:

Measures

·         Number of applicants and admits in overall and in targeted populations.

     

 Evidence of Progress

• Increased the number of students applying for admission on-line.  59% of beginning students applied on-line for the Fall of 2008.  This compares with 34% two years earlier. Including transfer students, 63% of the total undergraduate applicant pool applied on-line for 2008. On-line applications are more convenient for students and allow for faster admissions decisions.

·         Continued building components for IU Information Environment (IUIE) to analyze prospect recruiting effectiveness

Activities planned for :

·         Design IUIE tools to analyze yields i.e. prospect to applicant to admit to enroll as well as for enrollment cohorts such as residents by county, by high school, by ethnicity, etc.

·         Planning and development of the new Campus Tour Application (CTA, v2) that will streamline Campus Visits workflow, and provide enhanced services to on-campus constituents and prospective students.

·         Design and implement a process to capture information on the several thousand attendees that visit IUPUI via large group tours. 

·         See implementation of Constituent Relationship Management in 1-b above

 

Actions taken for :

• Combined the Office of Undergraduate Admissions, the Enrollment Center, and the Office of Campus Visits into one unit:  The Office of Undergraduate Admissions.
• Following last year’s successful implementation of a new tool (eDrop) that allows students to drop courses after the start of the semester, a companion tool to allow later course additions (eAdd) was deployed at IUPUI in the Spring of 2008.  We were, again, the first IU campus to go live taking full use of the application for all schools.  We continue to work with the academic units to add effective methods for getting faculty to react to these electronic requests but, overall, those involved consider this to be another successful workflow application providing both students and academic units more time to work on teaching and learning activities.  While there were some initial concerns that electronic services would make changing courses “too easy” for students, advisors have commented quite to the contrary that the electronic medium provides them a better opportunity to thoughtfully consider the student’s action within the context of that student’s best interest.
• Electronic grade change (eGradeChange) was implemented at IUPUI.  This service has been extremely very well-received by all, saving countless staff hours for both the academic and service units as well as providing faster grade change updates for the students involved. 
• The Registrar designed, documented and implemented the IUPUI Grade Forgiveness business process so the campus could begin to take full advantage of this SIS enhancement.
• The Registrar’s office assisted in implementation of the Indiana University Emergency Notification system (IU Notify) and we continue to participate on the IUPUI Notify team. 
• After a successful partnership with the National Student Clearinghouse (NSC) for processing enrollment verifications, we completed the implementation of NSC degree verification services.  This partnership has made the verification of our graduates more efficient for all involved, providing information much more quickly for those who need it.   Information about what has been verified with external agencies is available all hours of every day from the NSC website.  
• The Enrollment Verification and Degree Verification initiatives also allow IUPUI to participate in Student Tracker services through NSC at no charge.  Using Student Tracker we are able to determine where admitted students who did not enroll decided to attend as well as to which schools our students might be transferring.  This is valuable data for admissions and for various retention initiatives. 
• Began printing Purdue University diplomas in house (337 for December 07; 561 for Spring 08; total = 898).  This resulted in cost savings as well as gains in efficiency for those students who need duplicate diplomas printed.  In the coming year we plan to investigate the possibility of producing Indiana University diplomas with this same process. 
• Continued project to scan/image/index all Registrar source documents so that student requests/inquiries requiring source document research can be resolved much more quickly. 
• Continue to manage a transcript validation project whereby academic records converted from the old legacy system are validated, line by line, in the new SIS. 
• Began working with Financial Aid colleagues in Bloomington to analyze SIS student records with respect to expected graduation data.  This data was impacting IUPUI student financial aid packaging and awards.   Worked through and developed a number of business processes and specification changes for accurate maintenance in the SIS to address this issue.
• In compliance with IUPUI policy, maintained tracking of currently enrolled IU students who also appear on the Indiana Sex Offenders’ Registry.  Information for students enrolled at other campus who appear on the registry is shared with those campuses.
• Designed, documented and implemented the IUPUI Grade Forgiveness business process so the campus could begin to take full advantage of this SIS enhancement.   In addition, supported IU East, IU South Bend, and IU Kokomo on their implementation of Grade Forgiveness (business practices, data validation and form development).  Developed training materials and presented training for Academic Administrators and Advisors on 2GPAs, Grade Forgiveness and Degree Progress Report functionality.
• Worked with Student Enrollment Systems (SES) central office, the Office of Faculty Appointments and Advancement and others in taking over responsibility for the Course Remonstrance process. 

• In order to keep current with the latest best practices in our different areas, Enrollment Services personnel are active in state and national professional associations, frequently serving as presenters at conferences and in leadership positions for the organizations.  ES staff also serve in numerous campus and all-university committees.
• American Association of Collegiate Registrars and Admissions Officers (AACRAO)
• Chris Foley, Director of Undergraduate Admissions, worked with various professional organizations to publish The Bologna Process (contributing editor, supplement to the International Educator), “An Impossible Dream?  The Efficacy of Using Rankings to Improve the Perception of a Non-OECD Country’s Educational System” (author, published in College and University Journal), “From Complex Data to Actionable Information:  Institutional Research Supporting Enrollment Management” (co-author, published in New Directions for Institutional Research), The Educational System of the Russian Federation (editor, book published by AACRAO). 
• Indiana Association of Collegiate Registrars and Admissions Officers (IACRAO)
• On behalf of the association IUPUI continues to host the IACRAO website.
• National Student Financial Aid Association (NASFAA)

§  Ginny Washington was a member of the NASFAA Committee of the Year: Student Access and Diversity

• Indiana Student Financial Aid Association (ISFAA)
• Kathy Purvis (Director) is serving as president of ISFAA
• Beth Armstrong (Associate Director) received the ISFAA New Professional Award in 2008
• National Scholarship Providers Association (NSPA)
• National Association for College Admission Counseling (NACAC)
• Indiana Association for College Admission Counseling
• Association of International Educators (NAFSA)
• National Collegiate Athletic Association (NCAA)
• Alliance (PeopleSoft/Oracle) Conference presenters 

IUPUI and all-university Committees

§  Steering Committee for the 2008 IUPUI NCAA self study

§  Learning Environments Committee

§  TEAM IUPUI

§  Campus Day Event

§  Physical Access Sub-committee

§  Registrar Council

§  Admissions LIT

§  Academic Policies and Procedures Committee

§  Enrollment Management Council

§  Technology Deans

§  University Calendar committee

§  Various SIS Upgrade teams

§  IUPUI Bursar Appeal Committee

• Continue to hire a large number of student workers and assist them in making meaningful connections between their IUPUI education and the job skills they will need after graduation. 

 

Evidence of Progress:

Measures

• Use of latest “best practices” in office management and operations
• Availability of operational data (numbers and frequency of transactions) for comparison
• Business process evaluations and processes moved to new on-line “workflow” environment 

Evidence of Progress

• Outreach Activities and Ivy Tech Deferrals both running more efficiently
• Reduction in number of in-person visits to Enrollment Services offices required of students to conduct certain activities
• Implementation of a series of operational statistical reports which will eventually provide comparison data about how many transcripts, enrollment verifications, drop/add, registrations, etc. are produced in the Registrar’s office. 
• Faster and more accurate loading of student data to the SIS environment
• Faster and more convenient processing of drops, adds, and grade changes

Activities planned for :

• Expand use of electronic awarding and posting of special credit.
• Implement Student Tracker (see above)
• Investigate the possibility of in-house IU diploma printing for potential cost savings and better student and school service in the area of diploma processing.
• Continue to develop baseline data and to incorporate data collection into standard business practices and reporting: Performance Indicators and Outcome Measures, Retention Report Programs, etc. 
• Implement Change of Census Date for Spring Term: IUPUI and IUPUC. 
• In collaboration with Human Resources, lead Compensation Strategic Initiative (CSI) project for Enrollment Services to ensure appropriate classifications for all professional-level positions. 

Actions taken for :

•   Developed an “overnight” program for prospective students
•   Developed a program specifically targeted for traditional freshmen

• Continued activities in campus visits to demonstrate the differences in expectations at the college level versus middle and high school demands

• Worked collaboratively with University College, Campus and Community Life, and the Black Faculty Staff Council to launch special sessions at Orientation to welcome new students and help prepare them for the start of the semester.
• Multicultural Outreach and Campus Visitation staff worked to conduct empowerment workshops for visiting students from unrepresented populations focusing on the benefits of attending college, preparation for college, process of applying and paying for college
• Collaborated with the Indianapolis Urban League to host and present college preparation and enrollment information to a group of 19-25 year olds
• Invited outside organizations to have a presence at IUPUI-related events when there is a mutual interest (i.e. Center for Leadership Development was again invited to participate in the “Pre-College Corner” at the Spring Campus Day event.)
• Hosted information sessions and co-presented with La Plaza for students and their families at the Explore IUPUI and Spring Campus Day event. 
• High School Counselor newsletter distributed statewide three times a year
• Fall High School Counselor Breakfast on IUPUI campus
• Newsletters were sent each semester to middle school educators with information about opportunities at IUPUI and preparing students and families for college as they make decisions about high school curriculum.
• Communicated with coordinators of the statewide Trio programs to develop programs for their students.

Evidence of Progress:

Measures

• Better prepared students applying for college, increased in number of well-prepared student applicants
• Number of tour and event attendees
• Visitor satisfaction with event or activity
• Turnaround time for entry of event attendees into prospect database

 

Evidence of Progress:

·         Tracking data lost due to server failure. Have begun to track again.

Activities planned for :

·         Develop mechanisms to evaluate outcome of each activity

·         Explore other options to reach target audiences

·         Host additional events designed for both family members and prospective students on campus

·         Continue collaborations with 21st Century Scholars Office to continue the statewide IUPUI 21st Century Scholars Day.

·         Develop a “shadow day” for students from targeted populations

·         Develop a college enrollment hotline to provide parents and students with information on college preparation and enrollment issues.

Actions taken for :

• Assisted IMIR in the development of the Information Gateway reporting site, incorporating numerous reports published by the Registrar.
• The Office of the Registrar regularly consulted with academic units on their business processes and needs for better managing student information, tracking specific student groups, expanded reporting capability and meeting their other information needs.  Examples include data analysis, adding the ability to track licenses and certifications, modifying academic structure configurations for better degree tracking, drafting reporting “how-to” training documents, and improved automated review of course prerequisites at time of registration.
• Re-established the IUPUI Academic Unit Reporting group (which had been stalled until the 9.0 upgrade was complete).  This effort is designed to assist all academic units in quickly getting the reports they need to carry on their daily operations.  This is a long term effort that requires academic unit and Registrar commitment and careful, deliberate communication.  The end result should be an environment in which each unit has information they need at their fingertips. 
• Re-organized and re-energized the Recorders’ committee by establishing a Recorders “Plus” group with standard meetings, a coordinated method of communication and organization via My Groups in Onestart, and a renewed spirit of collaboration and partnership in sharing information and providing the best service possible to our constituents. 
• Provide monitoring services and reports to departments when a department controlled room or lab is double-booked so they have time to resolve the conflict.
• For the University College Advising Workshop on Legal, Ethical Issues for Advisors, the Registrar presented an overview of federal student privacy law (Family Educational Rights and Privacy Act—FERPA), designed specifically from an advisor’s perspective.   
• Worked with the central Student Enrollment Systems office to deliver an Academic Advising tracking and note sharing system within the SIS.  This includes the ability for schools to now identify an advisor for each student along with the delivery of useful advising reports.  
• See also 1-f, 1-h, and 1k above

Evidence of Progress:

Measures

• Satisfaction of units with support received
• Greater efficiency of processing
• Expanded availability of data and other information
• Accuracy of data

 

Evidence of Progress

• New reports and processes
• More efficient processing and tracking of student eligibility and performance
• Improved accuracy of school-level data

            See also 1-f, 1-h, and 1-k above

 

Activities planned for :

• Offering schools/departments training and support sessions for recorders and others which are business process focused and specifically focus on “how to” within SIS and the IUIE/Aqua data studio.
• Collaborate in workshop for schools on sources and use of institutional data in their planning and evaluation activities.
• Expanding consultation with various academic units about their key business processes, understanding of the SIS system options including reporting, better utilization of their requirements and resources, improving communication on touch points.  Consider commissioning new survey for more detailed information on relevant services as well related university system-based services such as SIS elements of OnCourse.
• Add detailed course/classroom space data to Information Gateway reporting site.  
• See also 1-f, 1-h, and 1-l above

Actions taken for :

• IUPUI moved to the Federal Direct Loan program effective with the 2008-09 academic year.  This step was taken to ensure students will have a predictable and reliable source of funds. Administered by the U.S. Department of Education, the Direct Loan Program obtains funding directly from the federal treasury.

• As a result of changes in processing, we don’t have precisely comparable data in terms of start of semester disbursement
• By the start of the Fall 2008 semester, loans totaling $85,118,140 had been disbursed to 19,484 students at Indianapolis and Columbus. This was an increase of $12,216,184 over last year at the same point (+17.7%) while the number of recipients increased 1,645 (+9.2%). 
• The Office of Student Financial Aid Services continued to get aid awards packaged and notifications sent earlier, an important step in the recruiting process. This year entering freshmen were packaged by March ^7th, a week earlier than last year.

·         Implemented a new call center with minimal disruption to students. The call center answers basic questions and forwards those they cannot answer to Financial Aid office personnel with greater expertise and access to student-specific information.

• For 2006-07 our front desk processed 9,403 in person transactions (payments) for a total dollar of $9,631,517.61.  For 2007-08 we processed 8,176 in person transactions for a total dollar amount of $9,404,980.26.  This shows that we are moving students to do more on-line transactions, including electronic options for payment (done in collaboration with the Bursar) as well as contacting our office.
• We saw a reduction in walk-in and e-mail traffic from 2006-07 to 2007-08: emails went from 15,339 to 11,034 and then walk-in counseling went from 23,800 to 19,881.  We believe this is the result of students increasing their use of OneStart and the office Website to obtain desired information. 

·         Continued to target communications to specific student groups or issues with regards to financial aid communication.

·         In addition to use of email, we incorporated mailing postcards to students to get general aid information in their hands (and those of their parents).

·         Continued to participate in the one day “moving in” process at the campus housing where we brought financial aid counselors to the students moving into Ball Residence and the Campus apartments to help assist with any questions from the students and their parents.

• Provided Satisfactory Academic Progress (SAP) workshop for faculty and staff in the academic units to help facilitate this process for students and provide information on any changes to the SAP program.

·         Completed the State Board of Accounts A133 audit with no negative findings for 2007-08.

• Expanded training initiatives for office personnel
• Worked with University Human Resources to better the overall office and ultimately provide a heightened service level to the IUPUI students.

Evidence of Progress:

Measures

• We will measure satisfaction through our peer review and should learn of additional follow-up and measurement from that activity.
• Timeliness of aid packaging and awards.
• Number of calls handled by the call center.
• Number of referrals from the call center for follow-up by Financial Aid personnel.
• We would see an increase in student satisfaction/ fewer complaints/ increased knowledge for staff, faculty on financial aid matters.
• Turnaround time for responding to concerns or complaints. 

Evidence of Progress  

 

              Total Aid Awarded by Academic Year

                 Includes all gift aid, loans, and work-study disbursed for the academic year

                     Include Indianapolis and Columbus

                     Source:  University Research & Reporting

 

• Expanded intra-office training
• Expanded understanding and use of new software resulted in fewer problems or delays in aid
• Improved turnaround time for responding to student concerns or complaints

Activities planned for :

• Expand financial aid awareness activities on the campus
• Continue expansion of targeted communications with students to inform them as to status of aid, missing documents, etc.
• Revise student satisfaction assessment tools to better identify problem areas
• Continue business practice re-engineering to separate customer service and back office functions
• Review the Satisfactory Academic Progress Appeal process.

Actions taken for :

• Financial Aid offered two student sessions on campus to talk about financial literacy and money management.  Given the amount of student loan debt many students carry, this is an important initiative.  Additional resources are available from the Financial Aid Website.
• Collaborated with Marketing and Communications and created a new financial aid handbook for students at IUPUI.  All new students received this in their orientation materials and these were also used at the fall Campus Day.   Financial Aid personnel made presentations in every orientation session.

 

Evidence of Progress:

Measures

• Survey/feedback forms 

 Evidence of Progress

• The default rate at IUPUI for the 2006-07 cohort (the latest data available) is 2.1% - this is a slight increase over last year, but still significantly lower than the national average of 5.2%.
• We are enhancing our debt management program and adding more financial literacy programs
• New Financial Aid Website placed in production

Activities planned for :

o    Implement debt management planning program with training of Financial Aid personnel, academic advisors/departments and programs for students. 

Actions taken for :

• Financial Aid Awareness Month activities during the month of February.
• IUPUI had 13 Financial Aid staff members participate in College Goal Sunday in February, 2008.  This is the most volunteers for any institution in the Indianapolis area. College Goal Sunday is a statewide program offered by college and university financial aid administrators to help students and their families complete financial aid applications.
• Increased campus awareness of deadlines, including two reminder e-mails to current students, posters, signs on the campus shuttles, reminders to learning communities, as well as announcements in the Sagamore and Jagnews.
• Wrote admitted freshmen to encourage them to meet the priority deadline and to attend a session on completing the Free Application for Federal Student Aid (FAFSA).

·         Publicity and promotions:   Shuttle, Jag TV, Lunch time handouts, JagNews, table-Tents, Banners, Letters, Web, Emails.

·         Outreach:  In addition to a regular presence at Orientation sessions, Student Financial Aid Services staffed two information tables in the campus center; offered four information sessions (served 57 at sessions), Talked with approximately 500 students/parents at Campus Day; participated in a Jagwired chat and Step Onto Campus among other events.

 

Evidence of Progress:

Measures

• Number of students who apply for aid by the priority deadline

Evidence:

 

• The number of students submitting the FAFSA on time (by the federal priority deadline in early March) continued to grow, though the eventual number of students who had applied for the year by mid-October (in the Fall semester) declined slightly in 2008.  The number of applicants who demonstrated financial need increased in both the early and total applicant totals. 

 

 

• Total 2008-09 IUPUI FAFSA on-time filers (including both Indianapolis and Columbus campuses): 18,558 – a 34% increase over 2007-08 and a 47.4% increase from 2004-05.

 

Activities planned for :

• Continue above efforts
• Expand reminders of importance of deadline through additional e-mails, etc.
• In November we will be hosting a High School guidance counselor workshop where we will have 150 guidance counselors learning about financial aid and meeting some of the staff in the FA office.
• Continue to provide FAFSA sessions.

Actions taken for :

• Monitored academic progress of 2000 admission-based scholars.
• Introduced new non-resident scholarships.
• IUPUI launched a $2.1 million annual need-based scholarship initiative that will help pay college expenses for every eligible incoming freshman who has received a state 21^st Century Scholar award or a federal Pell grant, beginning in the fall of 2008. These are known as the 21^st Century Scholar Grant and the IUPUI Pell Pledge Grant.
• In an effort to increase the amount of merit based aid that includes consideration of financial need, the total amount for the merit incentive grants increased from $68,000 in 06-07 to $103,000 in 07-08 (a 52% increase).

Evidence of Progress:

Measures

• Increased number of scholarship applicants
• Increased number of qualified scholarship applicants
• Improved academic quality of scholarship applicants
• 1^st year retention rates for first generation scholars
• Number of Scholars’ Day prospective students to apply

 

Evidence of Progress

• 10,512 departmental, campus, athletic, and private-sector scholarships, fellowships, and grants were awarded through the Office of Student Scholarships (OSS) in 2007-08, an increase of 3,083 awards (+41.5%) over 2006-07.  These awards totaled $26,090,640, an increase of more than $11 million (+73.9%) over the previous year.
• We raised our total scholarship acceptance rate for incoming freshmen from a 49% average (2007-2008) to a 50% average (2008-2009).  This was aided by the introduction of new non-resident scholarships causing our non-resident acceptances to rise from 22 to 90. The Office of Student Scholarships (OSS) also was able to offer Housing Stipends (25% acceptance rate) and Study Abroad Stipends (50% acceptance rate) to our most exceptional students.  A list of scholarships available to entering and continuing students may be found on-line.
• Creation of the two new grants - the IUPUI 21st Century Scholar Grant and the IUPUI Pell Pledge Grant (see actions taken above).
• In an effort to increase the amount of merit based aid that includes consideration of financial need, the total amount for the merit incentive grants increased from $68,000 in 06-07 to $103,000 in 07-08 (52% increase).
• Due to an increased commitment to high-ability in-state recruitment efforts, the acceptance rates for the Academic Excellence Scholarship (45% compared to last year at 39%); Dean of Faculties Scholarship (55% compared to last year at 49%) and Valedictorian/Salutatorian Scholarship (61% compared to last year at 49%) have all increased.
• OSS conducted a scholarships workshop at the 5^th Annual Scholarship & College Fair hosted by 100 Black Men of Indianapolis. The workshop was attended by approximately 15 minority families who received information on scholarships and financial aid.
• OSS continued its successful Plater Distinguished Scholars program. Eleven offers were made and ten awards were accepted (an acceptance rate of 90.9%).
• OSS partnered with Undergraduate Admissions and the Office of Multicultural Outreach to conduct a workshop and panel for Project Stepping Stone at Ball State University. Over 50 students of Hispanic descent received information on IUPUI admissions-based and competitive scholarships, as well as private sector opportunities.
• Redesigned scholarship programs to better serve institutional goals and publicized these scholarship programs.

 

·         See international student scholarships in 3-b below.

 

Activities planned for :

• Increase the publicity of some scholarships to prospective students
• Implement a target marketing plan to increase the number of minority students who apply for the top scholarships at IUPUI.

Actions taken for :

• Completed move to Campus Center for components of offices providing “front-facing” services to students, faculty, and the public.
• In summer of 2007, moved Cavanaugh staff to alternate locations in Cavanaugh and Taylor Hall while replacements were made to HVAC equipment on the lower floors of Cavanaugh.
• Following the summer displacement, consolidated staff remaining in Cavanaugh Hall into smaller permanent space.
• Organized business practices and services between these staff located in the Campus Center, Cavanaugh Hall and Waterway locations.  This includes additional cross-training, revising office manuals, re-writing numerous job descriptions, coordinating phone system changes, equipment planning, new staffing plans, etc. 

Evidence of Progress:

• Moves completed and business practices modified.

Activities planned for :

• None.  Task is complete.

Actions taken for :

• Significant work has been done over the course of the past year to stabilize and enhance the Student Information System (SIS). 

SIS Upgrades:  Systems analysis, design, testing and implementation of the 9.0 upgrade to the Student Information System

·         Worked to create, refine and test project functional specifications and worked with UITS developers on IU SIS modifications.

·         Delivered new functionality including a redesign of self service/onestart, Student Center, Administrative Center, Faculty Center, Academic Planner, Shopping Cart, and redesign of Registration/Drop/Add.

·         Conducted personalized, on-campus training sessions for IUPUI academic units along with special sessions for various schools who requested local/in-depth training.

·         Held two IUIE Student Course History training classes (3hrs) to prepare units for how to obtain student data during the SIS February downtime.

·         Co-lead four SIS upgrades during the course of the year to introduce new features to the SIS.  This initiative requires review of specifications, application design, testing and debugging, assistance with the preparation of system wide training materials and communication culminating in efforts to bring the IUPUI campus up to speed with the new changes.

• Co-lead system wide Student Records development/enhancement projects to the Student Information System.  This level of leadership allows IUPUI priorities to be articulated and acted upon more promptly. 
• Co-lead system wide Student Record and Academic Advising Security Development and testing.

 

SIS Production Support:  Continue to provide Tier 3 Student Information System support on a daily basis.  This includes analysis and response to various student record and academic advising problem reports submitted to the Student Enrollment Systems area.  If the issue cannot be resolved by the central office, it is raised up to the Tier 3 group.   Once issues are raised to this level, they typically require a great deal of detailed analysis and resolution by the experts in the area.

·         Provide production support for IU Registrar staff on all campuses in the areas of course catalog, schedule of classes, enrollment appointments and enrollment/waitlist systems.

·         Provide production support for all campuses in the areas of schedule of classes prior term copy and batch assignment of enrollment appointments.

 

Campus-Specific SIS Initiatives:  Continued campus academic unit needs assessment and SIS implementation of academic unit requests. A few examples include:

·         Implemented a multi-phased knowledge transfer of the SIS 9.0 to the IUPUI academic units. 

·         Designed a SIS 9.0 training plan for IUPUI Administrative Staff and Faculty who are the key contacts/trainers/communicators of information to their academic unit or department.  They in turn provided training in their units.

 

See also Increase Support for Academic Units (1-n).

 

Evidence of Progress:

Measures

• Successful completion of activities planned

 

Evidence of Progress

• See actions taken

Activities planned for :

• Contribute significant personal resources and leadership to the SIS 9.0 upgrade effort for both Oracle/PeopleSoft and the Indiana University Information Environment (IUIE).
• Continue consultation with SES/SIS/ES Directors and assist in developing a strategic plan for a sustainable organization to support the Student Information System and future enhancements. 
• Manage the SES transcript conversion validation project for IUPUI and the regional campuses.  Once the “active” population is completed (from 2004 forward), will begin to concentrate on the older population of records.  

• Continue with Office of the Registrar reorganization efforts in an effort to provide the best quality service to all constituents as we move forward with the SIS and into the Campus Center. 
• Lead SES training team in reorganizing and supplementing training materials and sessions.  Various documents need to be organized by role so that new employee training might be more easily conducted and successful.

Actions taken for :

Established the Three Year Review Process and the Three Year Review Workshop for affected faculty and chairs/deans.

Supported the Memorandum of Understanding with Howard University for establishing pre-doctoral fellowships in the Partnering Future Faculty program to support exchange of faculty and graduate students.

Visited Moi University and joined team to facilitate collaboration and internationalization of faculty/student curriculum.

Evidence of Progress:

Three Year Review plans were approved by faculty council.

One Three Year Review workshop was delivered.

Activities planned for :

Continue Three Year Review Committees.

Increase Moi collaboration involvement.

Actions taken for :

Six academic divisions were created by campus leadership, includng Business, Education, Liberal Arts, Nursing, Science, and University College.  All academic campus activities have been shifted to appointed Division Heads, including budget management, courses to be offered, hiring of faculty including adjunct faculty, hiring of staff to support the division, compiling reports representing the division, and planning for the future.  See http://www.iupuc.edu/academics/. 

Evidence of Progress:

By assigning students to divisions as early as possible following our restructuring, enrollment growth has been evidenced in those divisions in which there is a baccalaureate program that can be completed at IUPUC.   Once again, articulation with Ivy Tech Community College has increased. 

2007-08 was another outstanding year for IUPUC with significant accomplishments.  Student credit hours increased by 4.9% in the fall and 4.6% in the spring compared to the same periods last year.  Credit hours have risen 22% since Fall 2004, marking almost four consecutive years of steady growth for IUPUC.  Student headcount also increased by 2.6%.

Activities planned for :

Ongoing

Actions taken for :

IUPUC Faculty Senate Constitution and Bylaws were updated in October 2007.  The revised documents are available at:  http://www.iupuc.edu/facstaff/IUPUC%20Constitution%20and%20Bylaws%2010%2007.pdf

References to Purdue University College of Technology (PUCOT) were eliminated from the IUPUC Constitution.  

Changes were made to the bylaws to be consistent with the above Constitution change to include changes in boards and committees of the Senate.

Verbiage was changed to reflect how the bylaws describe involvement of the faculty in defining the membership, terms of service, and duties and responsibilities of the promotion and tenure boards of the faculty. 

The requirement for the Sergeant-at-Arms (and Parliamentarian since the Sergeant-at-Arms serves that role as well per this Article) was changed to be a voting member of the Senate to allow any individual designated by the President to serve in that capacity. 

Removed staff awards from the duties and responsibilities of the Budgetary and Resources Policy Committee since full responsibilities for staff awards is now vested in the Staff Council.

Online student course evaluations were in place for IUPUC courses in December 2007; however, organizational changes at the IUPUI Testing Center delayed implementation.  Online evaluations were implemented in May 2008 and had a slightly lower response rate than evaluations previously administered during class time.  The Faculty Affairs Committee recommended more publicity for the new procedure and pointed out that asynchronous evaluations result in a significant increase in in-class learning time for each course.

 

Faculty Senate Committees

 

Academic Affairs

 

Early Warning System: This new policy can be found at:    http://www.iupuc.edu/facstaff/agenda_files/Early%20Warning%20to%20Senate%20April%2020.pdf

 

Probation, dismissal, and reinstatement procedures were developed in a number of academic divisions.

 

Honors programs:  Designated faculty explored the possibilities of establishing honors courses at IUPUC.

 

E-Portfolio:  As part of their accreditation process, the IUPUC Division of Education faculty have worked to establish e-portfolio for education majors that may serve as a template for other IUPUC Divisions as well as other IU campuses.  During 2007-08, the second year of an ePortfolio grant awarded to members of the IUPUC Division of Education, faculty across disciplines worked with Education majors to identify for ePortfolio use learning artifacts that both address the Principles of Undergraduate Learning and standards for teachers.

Evidence of Progress:

A comprehensive IUPUC Academic Bulletin  was developed and approved by the IUPUC Faculty Senate. www.iupuc.edu/academics/IUPUC%20Academic%20Bulletin.pdf

An IUPUC Faculty Workload Policy was developed and implemented.  http://www.iupuc.edu/facstaff/agenda_files/COFS-FA-0506-D003.pdf

Outstanding faculty award recipients have been recognized according to the newly established award guidelines.  

IUPUC students were named to the Dean’s List using new criteria in each of the undergraduate divisions.    http://www.iupuc.edu/facstaff/agenda_files/IUPUC%20Deans%20List%20Criteria%200701.pdf

Faculty presentations and workshops continue to be provided through the Center for Teaching and Learning at IUPUC as a result of a faculty survey conducted during the previous academic year.

Following recommendation by the Budgetary and Resources Policy Committee, construction of a sidewalk on the south side of campus leading to the Center for Teaching and Learning was completed in spring of 2008 and signs will be installed to designate names for each campus building entrance.

The Student Affairs Committee approved the guidelines and online forms for student organizations in December 2007.  

Extended library hours for students on weekends during the final exam period in Spring 2008 proved to be highly successful.  A permanent extension of Friday and Saturday hours during exam period weekends will begin Fall 2008.

Activities planned for :

Faculty Senate Committees

Actions taken for :

A committee of tenured faculty drafted a promotion and tenure document for the campus that includes the criteria for satisfactory and excellence performance in the areas of teaching, research, and service, as well as identifies an appropriate process for promotion and tenure at IUPUC.  IUPUC´s Promotion and Tenure document was approved by the Dean of the Faculties in June 2007.

IUPUC Faculty Senate approved excellence criteria for promotion and tenure in March 2008.  Excellence in teaching, research, and service was defined for each of the IUPUC Divisions. The Faculty Affairs Committee worked on the dissemination and implementation of the new criteria and fielded faculty questions.  The Promotion and Tenure Committee presented an extensive promotion and tenure workshop in May 2008.

An IUPUC tenure-track faculty was evaluated in Fall 2007 using the new IUPUC guidelines for promotion and tenure.  

Evidence of Progress:

Faculty are being considered for promotion and tenure according to the new guidelines approved for IUPUC. 

Following the IUPUC Faculty Senate´s approval of “Excellence Criteria” for promotion and tenure, a very useful Promotion and Tenure workshop, facilitated by Dr. Jay Howard, was conducted at IUPUC in May 2008.

 

Activities planned for :

IUPUC´s Promotion and Tenure document guidelines apply to all IUPUC faculty, whether they are in Indiana or Purdue University schools, and apply to both promotion and tenure for tenure-track faculty and promotion for all other categories.  For faculty tenured after July 2007, tenure of IUPUC faculty appointees is specific to IUPUC.  The tenure status of IUPUC faculty appointees does not apply to IUPUI, Purdue University, IU Bloomington, or other university campuses and units.  At this time, IUPUC librarians at IUPUC seek promotion and tenure through Indiana University.  See: http://www.iupuc.edu/facstaff/IUPUC%20PT%20Guidelines%202007%20Final.pdf

An IUPUC tenure-track librarian will be evaluated in Fall 2008.

Actions taken for :

In the last biennium budget session, IUPUC was granted a $1.9 million state appropriation for academic programs.  This first major state appropriation for IUPUC resulted in eight new full-time faculty members for the 2007-08 academic year in areas where new programs were created in years 2001 through 2003, including business, education, nursing, psychology, and the MBA. 

• Jeffery Hittler, M.B.A., Visiting Lecturer, Business
• Allison Howland, M.S., Visiting Assistant Professor, Special Education
• Ilknur Kelceoglu, Ph.D., Clinical Assistant Professor, Computer Education
• Larita Killian, Ed.D., Assistant Professor, Accounting
• Kimdy Le, M.A., Visiting Assistant Professor, Psychology
• Ann Styron, M.S.N., Clinical Assistant Professor, Nursing
• Crystal Walcott, Ph.D., Assistant Professor, Mathematics Education
• Aimee Zoeller, M.A., Visiting Lecturer, Sociology 

In addition, sixteen new full-time faculty searches were initated during 2007-08 to begin in August 2008 in Business, Education, Liberal Arts, Nursing, and Science.

Evidence of Progress:

With the addition of a significant number of new full-time faculty, the quality of the programs offered in Columbus will increase.  In addition, the new faculty will assist the campus in the accreditation of its professional degree programs.  One of the new faculty hired in August 2007 was from an under-represented group.  

Activities planned for :

Searches underway for 2008-09 include faculty in Business and MBA, Education, English, Mathematics, Nursing, and Psychology.  In addition, two existing visiting positions will be converted to permanent Lecturer positions in Biology and Chemistry.  Unsuccessful 2007-08 faculty searches will be reopened duirng 2008-09, contingent upon funding. 

Actions taken for :

The Assistant Dean of the Office of Gift Development and Alumni Relations left IUPUC in November 2007 to take a position at IU East.  A search to fill the position was conducted and Kathy Stolz was hired in May 2008 as Director of Gift Development and Alumni Relations.

IUPUC once again obtained 100% participation from faculty and staff in our annual Campus Campaign.  This level of contribution represents a total of six consecutive years since the campaign began.

Evidence of Progress:

The hiring of a new Director for the Office of Gift Development and Alumni Relations to replace the former Assistant Dean.

Activities planned for :

With the Director now in place, searches will be conducted for vacant full-time positions in the Office of Gift Development and Alumni Relations, including Development and Special Events Coordinator and Administrative Secretary.

Work will begin with the new Director to plan future activities and campaigns.

Actions taken for :

At the start of the Spring 2008 semester, a new Center for Graduate Business and Executive Education as well as a new faculty wing were completed.  The renovation of our old library provides offices, classrooms, and small group breakout rooms for our Business programs.  The newly renovated faculty wing will provide 13 additional full-time faculty offices and a conference room.  It was dedicated in February 2008 and aptly named the "Paul R. Bippen Conference Room" in honor of IUPUCs former Dean.  The renovation of these areas was made possible by the Arvin Gift Committee. 

Our student services area was renovated with new carpet, paint, furniture, and new cabinetry behind the reception desk to provide a more welcoming environment for our students.  

The campus telephone system was upgraded with a new voice mail system for better efficiency.

Evidence of Progress:

Areas renovated in 2007-08 were completed on time and with materials that will last.  Faculty and staff moved into their new offices at the end of December 2007 during the holiday break.  Internal and external customer evaluation has been extremely positive.  

Activities planned for :

In order to broadcast important campus alerts, an upgraded public address system will be installed at IUPUC in the 2008-09 academic year.

Between Summer 2008 and Summer 2009, more than $500,000 in IUPUI-funded projects will be completed, including upgrading our chilled water system in the main campus building.

Offices in the Division of Nursing and Division of Education will be renovated to accommodate our growing number of faculty and staff.  Upgrades will also be made to our Physics lab.  

Actions taken for :

Recommendations from the IUPUC Student Council indicated our students would like more outside study spaces, eating areas, and recreational opportunities.  IUPUC partnered with the City of Columbus Parks and Recreation Department to develop an initial plan to create the IUPUC University Park.  Outdoor study spaces and eating areas with evergreens and seasonal plants were created during 2006-07.  Footballs, basketballs, and frisbees have been purchased and students can check them out in our student services area.

Within IUPUC University Park, the Duke Energy Sculpture Garden, including a wildflower meadow with 33 wildflower species and lighted paths that connect to the city´s People Trail system, was created.  It originally opened in June of 2006 with three works from faculty members from the Herron School of Art and Design at IUPUI.  Two sculptures from local artists were added to the two-acre park within its first two months.  During 2007-08, two additional pieces were added from faculty at Herron, for a total of seven pieces.

In order to promote a healthier and more welcoming environment for employees, students, and guests, IUPUC became a smoke- and tobacco-free campus effective January 1, 2008. 

Evidence of Progress:

The outdoor space is used and enjoyed by faculty, staff, and students on a regular basis for a variety of purposes.

Activities planned for :

We will continue to collaborate with the City of Columbus Parks and Recreation Department to enhance our outdoor spaces, depending on funding availability.

The IUPUC Art Advisory Board is working with faculty at Herron to identify three-dimensional sculpture pieces that may be added to the Sculpture Garden. 

 

Actions taken for :

Students have indicated they would like to have more recreational opportunities at the campus, particularly in the evenings when their family can join them.  In the past, suggestions focused on "extreme sports" such as sand volleyball and rock climbing.  Those recommendations were presented to the City of Columbus Parks and Recreation Department for consideration.  The City developed an initial plan that included an extension of the People Trail (walking/running/biking trail throughout Columbus) through the campus, sand volleyball courts, a quarter-mile trail adjacent to the People Trail with exercise stations, a climbing wall, and bouldering areas.  However, due to liability issues and cost, this intiative was put on hold for the forseeable future.

The IUPUC Alumni Association continued its leadership speaker series for students.  The Excellence in Leadership Series aims to inspire IUPUC students to explore their individual role as leaders in our region, raise their awareness of civic involvement and responsibility, and further enhance their university experience.  Each presentation is followed by a reception in the Columbus Learning Center.  Lt. Governor Becky Skillman was the fall semester speaker, and IndyCar driver Sarah Fisher and Rupert were the spring semester presenters.  For more information:  http://www.iupuc.edu/alumni/student_association.asp.

Evidence of Progress:

IUPUC staff and the IUPUC Campaign Committee have sought major gifts for the outdoor recreational facilities.  Although the Columbus Parks and Recreation Department has requested funding from the City of Columbus to provide some financial support, due to budget issues this funding has not materialized.  The collaboration between IUPUC and Columbus Parks and Recreation Department has been outstanding. IUPUC is excited and hopeful about the prospect of future recreational opportunities to attract and retain students.

Several faculty and staff have promoted and facilitated new student-led organizations.

IUPUC Alumni Association events planned for students have been very well attended.

 

Activities planned for :

We continue to ask for students’ input and explore ways to increase opportunities for recreation and student life on campus.  Student participation in student activities such as Student Council and other student clubs and organizations continues to grow. 

Actions taken for :

Knowing that quality service is a key to recruitment and retention efforts, the campus developed and implemented a customer satisfaction initiative in the 2006-07 academic year.  An internal customer survey was conducted in 2007 to provide baseline information for improvement and to help identify internal best practices from which we can all learn.

Five Standards of Service that reflect the level of service we intend to provide to every customer - internal and external - were identified.  

I - Individualized Approach

U - Unique Situations

P - Pride

U -Unified Team

C - Caring

Evidence of Progress:

Areas of improved customer service resulting from changes made as a result of the internal survey findings last year have provided evidence of progress.

Activities planned for :

We continue to refine the customer satisfaction initiative by encouraging the core principles stated above.    

Faculty and Staff will be asked to read specific books as part of professional development/customer service programming in 2008-09.  Lunch and learn sessions will be held to identify first impressions of the books, personal reactions, and key messages.  Later in the year, topics such as risk-taking/creativity and internal communication/ customer service will be presented and discussed. 

 

Actions taken for :

IUPUC signed Early College Program agreements with two local school corporations, Bartholomew Consolidated School Corporation (BCSC) and Flat Rock-Hawcreek School Corporation, to establish dual credit options for high school students.  Students may take courses in fall, spring, or summer sessions and are limited to two courses per semester.  Acceptance is based upon academic motivation, years completed in high school, and academic success.  The following criteria are considered when reviewing applications:

• Seniors should be ranked in the upper 30% of their class.
• Juniors should be ranked in the upper 20% of their class.
• 1000 SAT (Math and Critical Reading) or 21 ACT
• Written endorsement from the high school principal or counselor.
• Student should be enrolled in Indiana Core 40 curriculum or Academic Honors Diploma. 

We continue to create communications materials such as direct mail correspondence with parents of students, inserts in local high school parent newsletters, and coordinated marketing materials for each of our academic divisions for use at college fairs.

The Office of Admissions´ campus visitation schedule increased significantly during 2007-08.  They hosted 23 Funtastic Fridays events and two summer Discover IUPUC events in June and July 2008 to target returning adult students.

Due to the overwhelming success of the IUPUC Bull Dog Days during 2006-07, a second event was held in 2007-08.  This event introduced Columbus North High School juniors and seniors to the campus.  In addition to viewing exhibits organized by our academic divisions along "Main Street" in the Columbus Learning Center, high school students enjoyed sessions on "What every senior should know before college," and "How to choose a college."  They also learned about degree paths, employment opportunities, and listened to a student panel.  A social time at the end of the event included lunch.

In addition to hosting large on-campus recruitment events for high school juniors and seniors, the Admissions Office also advises and directs the IUPUC Student Ambassador Program.  The ambassadors, along with the Director of Admissions, traveled extensively to high schools in south central and south eastern Indiana speaking with prospective IUPUC students. They also attended many college and career fairs to speak to high school students and parents.

Evidence of Progress:

Applications and admittances for Fall 2008 were significantly impacted by our recruitment and retention efforts; without them we would have no visibility in the market since these efforts are the first marketing (versus information) communication program the campus has undertaken in recent history.

These efforts are part of a continuing effort to completely reposition the IUPUC campus in the eyes of its constituents; although it will take several semesters before enough tools are in place and momentum is generated to impact student numbers significantly, we are clearly seeing the results of those efforts in the number and quality of applications received.  As we become more adept at designing and using the tools with different constituencies, we will become more adept at measuring the impact of individual communications initiatives.

Activities planned for :

We will seek opportunities to expand the Early College Program agreement to other area school corporations during the 2008-09 academic year.  

The Office of Admissions and the Office of Communications and Marketing  continue to work together to develop new communications pieces to stay connected with admitted students to increase matriculation.

Actions taken for :

This section addresses return to college students. See also 5.1, Re-evaluate and redesign the process to interact with high school students.

IUPUC re-evaluated its strategy toward return to college students in 2006-07.  Communication materials are continually being developed and distributed directly to key organizations throughout our seven-county primary target area. The number of institutions reached continually increases.  The quality of the materials has significantly improved, focusing on key marketing messages and consistent images. These same images and messages are being reinforced in all advertising.

Evidence of Progress:

The final outcome measure, of course, is a change in the number of new student applications.

Better diagnostic measures that indicate awareness of increased IUPUC degree programs, likelihood of applying to IUPUC, and measures of changes in the number of telephone and walk-in inquiries.

Activities planned for :

A database of return to college student prospects was created and it is continually updated with the most current information.  The database was designed to track students who have stopped out in the prior five semesters or who were admitted but never attended IUPUC.  The database will be used to identify these types of students so they may be contacted and encouraged to attend various various programs and events at IUPUC.

Actions taken for :

IUPUC began collecting testimonials and success stories from students and categorizing them by theme, such as “quality,” “convenience,” and “affordability,” among others.  The Office of Communications and Marketing will continue to collect testimonials, taking care to sample a range of people to reflect a variety of voices.

After the Integrated Image Initiative assets and requirements are provided to IUPUC, these testimonials will feature prominently into the redesign of future marketing efforts, including a revamped Web site.  Formalized routines for gathering stories will assist these efforts greatly, and procedures for acquiring success stories and testimonials are being developed.

Evidence of Progress:

Evidence of progress will be indicated by the number and quality of the contacts in our file that can be used to publish success stories to support the marketing effort.

When completed, our revamped Web site should provide constant evidence of our new look incorporating the Integrated Image Initiative standards, be user-friendly, and provide critical information for students and others that can be easily found.

Activities planned for :

A search will be conducted to hire a full-time Communications Specialist to assist the Director of Communications and Marketing.

The Integrated Image Initiave assets and requirements will be implemented.

Work will begin on developing a revamped Web site for IUPUC.

 

Actions taken for :

Academic advising is an important resource in helping students to achieve their academic and career goals. With the approval of the IUPUC Faculty Senate, direct admission to degree programs at IUPUC has become a reality.  IUPUC students with declared majors receive academic advising directly from their specific academic divisions.  Additional information on student advising at IUPUC may be found at: http://www.iupuc.edu/students/advising.asp.

A full-time career advisor was hired in Fall 2007.  She has been instrumental in the Early College Program agreements that have been negotiated with  local school corporatons.  During 2007-08, she also worked with the pre-nursing students to practice interviewing skills and techniques to help them to be successful in the  interview phase of the nursing admission process.

Evidence of Progress:

Along with other factors, the student retention rate at IUPUC will be assessed as an evidence of progress and effectiveness of the changes made in academic and career advising at IUPUC.

Activities planned for :

Initiatives that began in 2007-08 continue throughout 2008-09 and include creating an entirely new website for University College, expanding the academic advising information and resources to better serve students, and working on an initiative to increase the number of students identified as undecided to choose a major and move into their respective academic divisions.  

Actions taken for :

The responsibility and budget for course offerings at IUPUC have shifted to appropriate divisions.

Evidence of Progress:

Before the finalizing the course offerings each semester a meeting is held with all IUPUC personnel who schedule classes to review the schedule to avoid conflicts and bottlenecks for students.   The goal is to ensure that classes are scheduled in a manner that avoids having two required courses for students in particular majors schedule at the same time and day.  This effort has helped reduce student scheduling conflicts.

Activities planned for :

Coordination of course offerings at IUPUC continue to be handled by IUPUC Division Heads.

Actions taken for :

Student Council members worked with administrators to develop a plan to make improvements to the Student Commons area at IUPUC. This is one of the most heavily used areas by students for studying and relaxing. The campus was able to get furniture donated to make this space a more comfortable place for students and artwork was added.

Plans developed to make improvements to the second most heavily used area, the Gallery, were completed in 2006-07.  Rectangular tables were removed, and tables, chairs, couches, a television, and vending machines were added to change the space to a multi-purpose area where students can work individually or in groups, relax, and socialize.

Evidence of Progress:

The Student Council, on behalf of the students at IUPUC, has expressed its pleasure with improvements made to all interior and exterior spaces at IUPUC.  

Activities planned for :

We will continue to work closely with the Student Council to discuss possible upgrades to other areas to provide more comfortable spaces for student learning and relaxation.

Actions taken for :

IUPUC developed a new student advising system whereby students are directly admitted to degree programs at IUPUC and are advised by faculty and staff in their applicable academic divisions. 

Priority was given to efforts to improve retention and graduation rates during 2007-08.  These efforts included the establishment of a retention and graduate taskforce, providing workshops, reviewing W/D/F rates by course, reviewing our advising practices by looking at the courses we advise our new students take, conducting peer reviews of teaching for our new adjunct faculty, and providing support for students and for first-time, part-time faculty who are struggling.

We have dramatically increased student scholarships and the number of degree programs available to students on campus during the past few years.

Evidence of Progress:

Retention of students increased in 2007-08. 

• First-year beginners were retained .3% more in 2007-08 vs. 2006-07 and 3% more in 2006-07 vs. 2005-06. 
• Retention of transfer students increased by 7.76% in 2007-08 vs. 2006-07.
• Overall retention of all students increased by 2.3% in 2007-08 vs. 2006-07.
• In the last three years at IUPUC, student retention increased by 9.2%.

Credit hours, student headcount, and retention rate increases have resulted in a 26% increase in student fee income in the last three years. 

Activities planned for :

The IUPUC Retention & Graduation Taskforce will continue to meet on a regular basis.  

Actions taken for :

Signed agreements between Ivy Tech Community College-Columbus and IUPUC have facilitated Ivy Tech graduates pursuing baccalaureate degree programs at IUPUC.

Evidence of Progress:

The first AS recipient of Ivy Tech Community College-Columbus was admitted at IUPUC in November 2004 through the established agreements between the two institutions.  IUPUC continues to receive e-mails from Ivy Tech students on a semi-regular basis to inquire as to how their coursework will transfer into an IUPUC baccaulareate degree.

With the suspension of the Associate of Science Degree in Nursing at IUPUC in early 2008, and the expansion of the ASN program at Ivy Tech Community College-Columbus to accommodate our students, it is our hope these students will return to IUPUC for their bachelor´s degree in nursing.

Activities planned for :

See http://www.iupuc.edu/passport/.

Actions taken for :

IUPUC established a PASSPORT-IUPUC program to provide students of Ivy Tech Community College-Columbus the freedom to transfer courses and associate degree credits to IUPUC.  An IUPUC staff member will be responsible for communication of programs created by this office to the faculty, staff, and students at Ivy Tech Community College-Columbus.  Ivy Tech Community College-Columbus has  provided support in facilitating communication with its students.

IUPUC created and maintains the official Website providing information on how Ivy Tech students can transfer specific courses and credits into the IUPUC undergraduate and graduate degree programs. 

A PASSPORT e-mail address was created so that Ivy Tech students can e-mail IUPUC directly to get answers to their questions.  The IUPUC Director of Admissions personally answers the e-mails.

Evidence of Progress:

The number of Ivy Tech graduates transferring courses and associate degree credits to IUPUC will be a measure of the effectiveness of this program.

Activities planned for :

Admissions staff and academic advisors of both institutions are familiar with the PASSPORT-IUPUC program and can facilitate student transfers when appropriate.

See http://www.iupuc.edu/passport/ for additional information.

Ivy Tech students continue to inquire by phone and via the PASSPORT e-mail account (passport@iupuc.edu) to find out how they can transfer specific courses into IUPUC undergraduate degree programs.

Actions taken for :

The IUPUC Library was renamed University Library of Columbus.  The library is housed in the Columbus Learning Center and is jointly used by IUPUC, Purdue University College of Technology, and Ivy Tech Community College.  The new name is symbolic of our joint efforts to provide the best possible education for our students and the best possible resources for our region.   

Evidence of Progress:

Providing transparent services to over 5,000 students of IUPUC, Ivy Tech, and Purdue College of Technology-Columbus is a measure of the effectiveness of this program.

Activities planned for :

Librarians from IUPUC and Ivy Tech continue to meet on a regular basis to review resources needed by Ivy Tech students.  The Director of the University Library of Columbus works to ensure that identical services and resources are provided to students of both IUPUC and Ivy Tech.

Actions taken for :

Working with the University Architect, plans were finalized. Funds were identified from alumni and school resources. Both projects were started in the summer session of 2008.

Evidence of Progress:

Both renovation projects were completed by the end of August 2008.  These projects yielded two state of the art dental clinics desperately needed by the school.

Activities planned for :

Completion of the renovations.

Actions taken for :

This project has turned out to be rather more complex than originally envisaged. Immediately it transpired that, despite all students paying a uniform flat rate fee, individual departments have, over many years, each negotiated a fee remission or student fellowship that effectively reimburses the student, albeit to a minor degree.  All this was set in place prior to the appointment of the incumbent CFO. 

Evidence of Progress:

The Associate Dean for Graduate Education has had the first of what will be several meetings with Dr. James Johnson and continues a dialogue with the IUSD CFO, Ms. Deborah Ferguson.  Contact is being made with the peer individuals in other schools in order to acquire the information related to their program funding structure.

Activities planned for :

Having begun to understand the issues involved here, and the implications to departmental and the IUSD budgets of instigating reform, it is proposed to take several steps to first fully understand all facets of this problem.  Among these will be accruing information as to how other schools, especially state schools, in neighboring states, deal with this inflationary trend in fees that inevitably impacts student recruitment.

Actions taken for :

1. Task force was convened, 3 goals identified, strategies and performance indicators drafted.
2. Presented to school and finalized.
3. Strategies implemented for the 3 goals (Communications, Curriculum and Facilities)

Evidence of Progress:

-          Development of implementation table for each goal

-      Initiation and/or completion of various tasks in the table has occurred

Activities planned for :

-          Continue with task list and feedback information.

Actions taken for :

Evidence of Progress:

Alignment is clearly articulated in all SOE materials and understood by students and faculty.

Activities planned for :

1.      Conduct monthly team meetings to review alignment of big ideas, curriculum “map”, benchmark assessments, and field experience expectations.

2.      Revise written program description materials for students.

Actions taken for :

Evidence of Progress:

1.      Analysis of data from inquiry is used to educate faculty and students, and to develop a plan of action.

2.      Course syllabi are revised to better reflect attention to teaching/working with all learners.

Activities planned for :

1.      Conduct an investigation (via qualitative methods) of faculty and student knowledge, pedagogy, and attitudes toward diverse student populations.

2.      Analyze course syllabi across undergraduate and graduate programs to reflect curriculum & instruction focused on working with diverse learners.

Actions taken for :

Evidence of Progress:

1.      MOUs are in place for all secondary education partner sites.

2.      Plans of action are in place for elementary and secondary education to strengthen partnerships and move toward a PDS relationship.

Activities planned for :

1.      Finalize Memorandum of Understanding (MOU) partnership agreements with all secondary education schools.

2.      Develop a plan of action regarding elementary education partner schools that leads to MOUs.

3.      Develop a plan of action with each elementary and secondary education partner school to move toward a more comprehensive PDS relationship, resulting in a greater impact on school change and student success.

Actions taken for :

Evidence of Progress:

1.      The evaluation data from the Woodrow Wilson Indiana Teacher Fellowship

and the Noyce Fellowships indicate that the secondary science and math teacher education program is successful in recruiting qualified candidates and these individuals use "best teaching practices" in classroom instruction.

2.      UCASE seminars and symposia address current issues and STEM scholarship.

3.      Research strands are identified as the focus of UCASE scholarship.

Activities planned for :

1.      Develop a model teacher education program for secondary STEM educators.

2.      Continue to recruit high quality science and mathematics teaching candidates.

3.      Offer seminars and symposia to advance STEM education.

4.   Develop a research agenda that will support the UCASE mission

Actions taken for :

Evidence of Progress:

1.      Each Benchmark assessment is clearly described in writing for all teacher education students, and procedures and rubrics are understood by all faculty.

2.      Assessment data regarding student outcomes and satisfaction is collected and shared with all SOE faculty and staff.

Activities planned for :

1.      Continue to articulate processes (e.g., for students and faculty) and desired outcomes for each Benchmark assessment.

2.      Collect qualitative and quantitative assessment data from all program completers.

Actions taken for :

Evidence of Progress:

                     Ph.D. proposal is reviewed and approved.

Activities planned for :

1.      Complete Ph.D. program proposal.

2.      Send completed proposal through appropriate channels for review and adoption.

Actions taken for :

Evidence of Progress:

1.      A total of 60 individuals complete the program.

2.      A clear line of inquiry is underway.

Activities planned for :

1.      Support 3 full cohorts to complete the program.

2.      Conduct research to investigate the impact of program completers in the field.

Actions taken for :

Evidence of Progress:

1.      All online courses are reviewed for quality prior to being offered.

2.      The number of graduate students enrolled in district based programs increased by at least 10%.

3.      All special education online courses are developed and being offered.

Activities planned for :

1.      Work with faculty and the Center for Teaching and Learning to examine our current online courses for rigor and quality and make enhancements and revisions to these courses.

2.      Provide district-based programs to offer professional development workshops (face to face, online, or hybrid), graduate courses, and Master’s Degrees.

3.      Continue to work with Special Education Jumpstart to redevelop traditional courses into online courses to offer an entire Master’s Degree online in Special Education with a Certification in Mild and Intense Disabilities.

4.      Continue our outreach initiative “Online Universities” to offer online Master’s Degrees and online coursework to certified teachers in K-12 districts.

 

Actions taken for :

Evidence of Progress:

Students and faculty are using effective technology, and are reporting satisfaction with the support provided to use the technologies.

Activities planned for :

1.      Work closely with the CTL to discover additional ways to integrate effective emerging technologies into our online coursework.

2.      Based on an assessment of our technology needs in the School of Education, acquire appropriate resources for faculty and students.

3.      Support faculty to utilize appropriate technology to enhance teaching and learning.

4.      Continue to investigate ways to integrate Second Life (or other virtual learning applications) to enhance teaching and learning.

Actions taken for :

Evidence of Progress:

1.      Exchange program proposals are submitted and approved.

2.      Student and faculty exchange opportunities are identified and pursued at all three targeted institutions.

 

Activities planned for :

1.      Develop proposals for student teaching exchanges in Mexico and Kenya.

2.      Submit proposal for student teaching exchange with Sun Yat-sen University in China.

3.      Work with the Office of International Affairs to create a menu of opportunities for faculty exchanges and teaching abroad.

 

Actions taken for :

Evidence of Progress:

   Course syllabi reflect attention to global perspectives and obtaining evidence of student understanding and application

Activities planned for :

Dawn Whitehead will work with our faculty to develop our curriculum to better reflect global perspectives.

Actions taken for :

Evidence of Progress:

1.      Increase in the participation of SOE students and faculty in To Mexico with Love program.

2.      Involvement of alumni and teachers in To Mexico with Love program.

3.      Dialogues have occurred between faculty at target universities and plans for joint research, teaching and service activities have been identified.

Activities planned for :

1.      Expand “To Mexico with Love” program to include alumni, teachers, and School of Education students.

2.      Conduct dialogues between our faculty and faculty at our partner universities to identify research, teaching and service activities of common interest.

Actions taken for :

Evidence of Progress:

The above two activities have occurred and joint plans are in place for collaboration.

Activities planned for :

1.      Learn about international projects already in place at our partner schools.

2.      Share and plan for joint curriculum and travel activities.

Actions taken for :

Evidence of Progress:

1.      Project TEAM has a half time mentor and at least 2 new student scholarships.

2.      Every student from underrepresented groups is offered mentor support.

3.      Project TEAM students are engaged in mentoring activities.

Activities planned for :

1.      Build the resources of Project TEAM (personnel and fiscal) to better recruit and support students.

2.      Recruit faculty and alumni to serve as mentors to our students.

3.      Support Project TEAM students to mentor high school students of color.

 

Actions taken for :

Evidence of Progress:

Increase in the number of students working with faculty and in CUME and UCASE.

Activities planned for :

1.      Develop an informational handout about research opportunities in the School of Education.

2.      Increase undergraduate research.

Actions taken for :

Evidence of Progress:

1.      Research studies and publication reflect identified themes.

2.      Research seminars are conducted.

Activities planned for :

1.      Identify research themes for UCASE.

2.      Conduct a series of seminars to discuss research activities of UCASE faculty, Steering Committee members, and Fellows.

Actions taken for :

Evidence of Progress:

1.      Website updates are complete.

2.      Culturally competent marketing materials are developed and disseminated.

3.      User feedback (students, alumni) is positive.

4.      Website has been evaluated using Bobby.

Activities planned for :

1.      Develop Alumni and Donor sections of the website.

2.      Redesign home page to better reflect our mission and to promote ease of navigation.

3.      Work more closely with University College, Enrollment Services, and high school counselors to recruit students.

Actions taken for :

Evidence of Progress:

1.      At least two new student scholarships are secured.

2.      Alumni and donor contributions have increased at least 20%.

Activities planned for :

1.      Convene Alumni Advisory Board and develop annual alumni agenda.

2.      Build donor interest (pipeline) and scholarship contributions.

Actions taken for :

Evidence of Progress:

1.      Activities #1, 2, 3, and 4 have been accomplished.

2.      Additional student services staff member has been hired.

 

Activities planned for :

1.      Update degree audit system.

2.      Provide a PPST course.

3.      Develop pre-TEP manual for students to reduce emails/phone calls

4.      Offer monthly advising meetings.

5.      Hire additional student support staff to better support students.

Actions taken for :

Evidence of Progress:

1.      All advisors attended training.

2.      All staff have attended professional development workshops.

Activities planned for :

1.      Provide time for advising staff to attend campus wide advising training.

2.      Provide time for staff to attend professional development workshops offered by HRA.

Actions taken for :

Evidence of Progress:

• The impact of IUPUI as a national leader in new media was exhibited in 2007.  The following awards were received:

1. Gold Award, Admissions Marketing Report 22nd Annual Admissions Advertising Awards program in the Internet/world wide web category for schools over 20,000 students
2. Silver Medal, 2007 International Council for the Advancement and Support of Education (CASE) Circle of Excellence Awards Program, Complete Institutional Web Site, schools over 20,000 students category – highest award presented
3. Silver Medal, Pride of CASE V 2007 Awards, Best Institutional Website
4. Bronze Medal, Pride of CASE V 2007 Awards, Best Website, Individual Page or Section, IUPUI Winter 2007 Website

• IUPUI Office of Alumni Relations received the Case V Silver Award for Best Student Programming for the Top 100 Student recognition program.

Activities planned for :

Actions taken for :

none

Evidence of Progress:

Pilot project in use

Activities planned for :

Survey parents to see how many would want this service Investigate the possibility of doing this and what barriers would need to be overcome Pilot a few parents

Actions taken for :

Create workplan to adopt IUPay.

Evidence of Progress:

Increased payments received by web.

Activities planned for :

Write process guides; communicate with customers.

Actions taken for :

IKON updated all Customer Service, Production and Design Computers throughout the Resource Center in 2008.  IKON updated and increased software support by adding additional software tools (CS3, In Design, Filemaker, Command Workstation, etc).    

Evidence of Progress:

The inclusion of new, faster PC’s and additional software have increased our ability to provide quicker service and additional design capabilities to our customers A new Digital Copier will not only increase our production speeds and lower our costs, but allow IKON to produce higher quality Brochures/Pamphlets, including gloss, in-house to our customers.  Retention of customers.  Increased sales by expansion of services (scanning, gloss brochures, large format production).

Activities planned for :

IKON will upgrade our in-house Color Production capabilities by adding a new Canon CLC 550 to our line of production machines.  IKON will be reinvesting time and money into the upgrade of our website.  IKON Corporate is currently working on additional scanning services that can and will be provided to interested departments at IUPUI.  Additionally, IKON will continue to provide and support all Fleet Services on campus by providing avenues for departments to upgrade/replace copiers/printers in their department with newer gear that better matches their daily needs.

Actions taken for :

Revamped web site format; added additional work/life content.

Evidence of Progress:

Updated versions of Web content and HR forms; additional resources available.

Activities planned for :

Complete new Web site will be rolled-out in 2009.

Actions taken for :

Customers are continually exposed to the technology available with suggestions how to enhance their conferences.

Evidence of Progress:

Customer satisfaction with improved technology and increase in use/sales.

Activities planned for :

Will continue to train sales and conference managers on the use of technology and how customers benefit.

Actions taken for :

Implemented many energy savings projects.  Developed draft energy policy and plans.  Developed estimate for meter installation program and installed a few meters as budget was available.  Revised building operating cost data with estimates.

Evidence of Progress:

Building specific data will be collected and used to evaluate energy management programs.  Energy savings will occur.  Reduce consumption by 10% in 3 years.

Activities planned for :

Begin campus Sustainability Steering Committee sub-committee. Continue winter and summer setbacks. Continue implementation of metering and energy management projects with appropriate returns on investment.

Actions taken for :

Created workplan; developed indexing/naming structure. Prepared documents for archiving; created timeline and process guides

Evidence of Progress:

Eliminate need for hard copy files and reduce (and ultimately eliminate) need for off-site storage.  

Activities planned for :

Conduct staff training; begin scanning/indexing documents.

Actions taken for :

Require that all IUPUI departments use remote capture as a means to deposit checks.

Evidence of Progress:

Currently using Remote Capture for Accounts Receivable and Banking Services.

Activities planned for :

Asses whick departments receive and deposit checks.  Install equipment, provide training and implement remote capture.

Actions taken for :

Testing the usability with various departments obtaining their input and identify performance flexibility.

Evidence of Progress:

Currently in the initial testing phase.

Activities planned for :

Prepare guidelines and training to all departments at IUPUI and administer AR in Capital Assets in Kuali.

Actions taken for :

Introduced the product to several departments as a pilot.  Upgraded to most robust software version.

Evidence of Progress:

Completed pilot.  Have increased the number of users.

Activities planned for :

Plan infoshare sessions with other departments.  Establish some baseline training.  Use the product for more mainstream processes.

Actions taken for :

Developed programming initiating first step of the above process

Evidence of Progress:

Mail customer’s are currently able to track departmental charges via mail website

Activities planned for :

Completion of aforementioned goal

Actions taken for :

Develop prototype for solicitation.  Established working group; designed several models; tested models for revenue generation; vetted models with leadership groups across effected schools and departments; submitted recommendation to campus administration; forwarded preferred models for university/trustee approval.  The process yielded additional simplification process for a number of our school-based fees.

Evidence of Progress:

Vetted models and other recommendations have been finalized and forwarded for approval - to commence with the Fall Semester 2009.

Activities planned for :

Once the approval status of submitted recommendations is known, other potential simplification considerations will be reviewed for future enhancements.

Actions taken for :

Investigated and purchased new software to upgrade the departments Permit, Enforcement, Access Control, and Revenue Control systems.

Evidence of Progress:

Less time spent per on-line transaction by curstomers.

Activities planned for :

Integration, installation, and training of staff for new software.

Actions taken for :

Potential applications reviewed.  Preliminary base map developed with some features; i.e., disabled parking located.  Part time funding allocated for updating exterior map.  Base map developed. Convened meeting with campus constituencies to discuss campus maps and mapping data management.

Evidence of Progress:

Layers of useful, accurate,  geographic and database data will be available for use.

Activities planned for :

Continue collaboration to use GIS capabilities for other units such as Police, Parking, etc.  Continue collection of utilities data.  Support Center for Earth and Environmental Sciences Tree Stewardship program.  Further develop GIS student employees.

Actions taken for :

Request for Service was submitted to Campus Administration and design documents were generated.

Evidence of Progress:

Project completion and increased security within the garage.

Activities planned for :

Bidding process will occur and construction will commence.

Actions taken for :

UAO has drafted standards.  CFS has provided input in recent meetings.  More revisions planned.  Meeetings and refinements continue.

Evidence of Progress:

New buildings and renovated spaces operate more efficiently, effectively and sustainably.

Activities planned for :

Continue to provide information for amending standards to be more consistent with campus operational needs. Work with UAO on the implementation of LEED design standards where appropriate.

Actions taken for :

Creating and revising job descriptions.

Evidence of Progress:

Completion of review by Human Resources.

Activities planned for :

Continue to evaluate key positions to help with the merger to CFS.

Actions taken for :

Worked with core parents to reorganize and energize parent group Involved parents in classroom, and center wide activities

Evidence of Progress:

More parental participation New and/or different events and ways for families to participate

Activities planned for :

Continue to collaborate with new Parent Association Continue current classroom and Center events involving parents Look for new and creative ways to involve parents

Actions taken for :

Initiated conversations on the structure, timing, content, etc. for a student financials informational meeting, “symposium”.

Evidence of Progress:

Meeting occurs with audience in attendance; Positive feedback from the audience.

Activities planned for :

Develop presentations and communications. Publicize to academic units, fiscal officers, etc.; "own" and facilitate the meeting.

Actions taken for :

Offered standard and tailored customer service training.

Evidence of Progress:

Utilization of training by campus units, and more satisfied internal and external customers.

Activities planned for :

Develop an expanded customer service certification program, offering to campus units desiring an elevated level of attention and responsiveness to customers.

Actions taken for :

A template has been developed to utilize for creating the department SOPs and several SOPs for emergency response have been completed.

Evidence of Progress:

The types of emergencies to plan for have been identified.  Initial databases have been developed to manage departmental information collected. Several SOPs have been drafted.

Activities planned for :

Finalize SOPs.  Upload documents and databases on EHS webpage and/or WebEOC to utilize during emergency incidents.

Actions taken for :

Training programs in the following areas have been created including: Anesthetic Gas Safety, Bloodborne Pathogens, Formaldehyde Hazard Communication, Laser Safety, N95 Respiratory Protection, personal Protective Equipment, and Respirator Protection.

Evidence of Progress:

Various training programs are posted on the EHS website at http://www.ehs.iupui.edu/ehs/training_program.asp

Activities planned for :

Finalize contractor safety, cart safety and hazard communications training and upload to EHS website.   Develop new training presentations for: Compressed Gas Cylinder Safety, Aerial Lift Use and Proper Hand Washing.

Actions taken for :

Evidence of Progress:

Activities planned for :

Hire 3 new technicians, implement inventory software program, inspect labs, inventory and properly organize chemicals, dispose of unused chemicals, install new hall sign and issue a permit for the lab. Implement program in at least 50% of the labs during FY 08 -09.

Actions taken for :

An Emergency Planning Committee has been established.  EHS has participated in several meetings and training regarding emergency planning.

Evidence of Progress:

Drafts of Campus and Department Emergency Plans have been written.

Activities planned for :

Actions taken for :

Evaluate labs through inspections and determine hazards of labs, generate appropriate new sign, install sign outside lab door in hall, ensure emergency contact information is correct for the lab.

Evidence of Progress:

Activities planned for :

Actions taken for :

1. There was a mention of ‘the campus of IUPUI’ or ‘The IUPUI Sport Complex’ in all ITC publications and info. 2. Hung IUPUI Jaguars banners at ITC 3. Newsletter stories about Jag tennis teams and their accomplishments

Evidence of Progress:

Increased presence on campus through electronic newsletters, press releases, etc.

Activities planned for :

1. Promote Jaguars men’s and women’s tennis teams 2. Continue to provide the best ITC instructors for the IUPUI PE classes.

Actions taken for :

Prior to 2008 US Olympic Diving Trials at, the Natatorium replaced the IUPUI flag in the facility so a bright, new flag would be seen on the nation-wide NBC television broadcast. Also, repainted the diving tower to include the IUPUI letters and ‘Jag Head’ logo- which hadn’t previously been on the tower- so the university would receive more promotion on the television broadcast.

Evidence of Progress:

Positive response from colleagues within IUPUI Communications and Marketing Dept, who felt that the university was represented well in the broadcast, as well as year-round at the Sport Complex.

Activities planned for :

Continue to use the ‘IUPUI’ letters every time we refer to our facilities- in all written and published materials.

Actions taken for :

Identified key areas of service and strategic support..

Evidence of Progress:

Greater awareness and utilization of HR consulting services.

Activities planned for :

Collaborate with campus administration and units.

Actions taken for :

Identify target areas for student employment.

Evidence of Progress:

Increase in the number of student employees which will lead to improved student retention.

Activities planned for :

Will continue to collaborate with campus units to identify potential student employment opportunities; partner with IMIR to evaluate program effectiveness.

Actions taken for :

Obtained application from CALEA, Commission for Accreditation for Law Enforcement Agencies. Completing re-writing all departmental polices and procedures.

Evidence of Progress:

Approximately half of policies and procedures are re-written, evidence room is being upgraded. Purchased new bar coding system for evidence and property.

Activities planned for :

Complete writing policies and procedures and sign contract with CALEA.

Actions taken for :

Promote enhancements in web-based benefits administration.

Evidence of Progress:

Faculty and staff having ability to make changes to benefits online.

Activities planned for :

Collaborate with UHRS to improve self-service.  Expand use of online open enrollment changes.

Actions taken for :

Obtained a $400,000 plus grant from the U.S. Department of Education for Emergency Preparedness.

Evidence of Progress:

New Initiative

Activities planned for :

Conduct a tabletop Emergency Preparedness exercise which includes; scenario, funding, personnel, training and seminars prior to exercise. Conduct a full-blown Emergency Preparedness exercise that will include the University Administration, Faculty, Staff, Students and other Agencies in Marion County.

Actions taken for :

1. Began installation of new Ultraviolet Pool System. This system will help disinfect and treat the pool water, to create a safer and healthier environment for pool users. 2. Concrete repair to diving tower and stairwell, as well as new paint job.

Evidence of Progress:

Through the efforts of many groups (both IUPUI groups and external), the Natatorium & Carroll Stadium have continued to raise funds for repairs as well as raised awareness of the need for these projects. All proceeds from the 2008 Megazone Swimming Championships will be donated to the Natatorium. As of June 30, 2008, over $70,000 has already been raised.

Activities planned for :

1. Repair moveable floor in Natatorium 2. Install Field Turf at Carroll Stadium

Actions taken for :

- Survey customers on menu options and variety interests

Evidence of Progress:

Increase traffic and revenues

Activities planned for :

- Develop themed weeks/months to serve at a station in the east end of the Food Court

Actions taken for :

Various facility and grounds projects: roof repairs, improved indoor lighting, landscaping/flowers, painting, parking lot resurfacing, new windscreens for outdoor courts.

Evidence of Progress:

ITC has continued to maintain excellent facilities that satisfy and help retain our customers as well as attract new business. The Indianapolis Tennis Championships, presented by Lilly continues to hold their tournament at ITC.

Activities planned for :

Resurface 8 tennis courts, and install new indoor carpeting

Actions taken for :

Sightlines has been assisting with providing qualified benchmark information.

Evidence of Progress:

Data will be available for evaluating building operational performance.

Activities planned for :

Review data provided by Sightlines to assist in the assessment of organizational effectiveness.

Actions taken for :

Worked with University Architect Office to choose carpet Secured funding and bid project

Evidence of Progress:

Carpet installed

Activities planned for :

Re-secure funding, re-bid project and install carpet

Actions taken for :

Worked with University Architect for playground design Secured funding for north playground

Evidence of Progress:

Both playgrounds re-landscaped

Activities planned for :

Finish north playground Identify and secure funding for south playground

Actions taken for :

Implemented several deferred maintenance projects utilizing R&R funds.  Projects were derived from previously performed condition assessment.

Evidence of Progress:

An automated facilities audit is complete and the amount and nature of campus deferred maintenance is understood and decreased over time.

Activities planned for :

 Update condition assessment and consider alternatives for systemically updating renewal documentation.

Actions taken for :

Building Services has developed and trained and provided format for other CFS departments.  Ground has deveoped and implemented inspection protocols for landscaping and snow removal.

Evidence of Progress:

Reliable, documented conditions.  Employee accountability.

Activities planned for :

Maintenance will deveop strategy for QC Grounds and Building Services will continue to enhance use of quality control data. Parking Facilities will be included in quality control program.

Actions taken for :

Continue to provide support to building projects.  Included Environmental Health and Safety as well as other Finance and Admin units as appropriate.  Reviewed and marked up drawings.  Punchlist involvement by Zone Managers.

Evidence of Progress:

Successful occupancy of new buildings.

Activities planned for :

Will continue to assist with building projects.  Will support opening of Research III in December.

Actions taken for :

1. Free tennis lessons to IUPUI community 2. Worked with the Sport Complex to once again offer summer tennis camps 3. Attended more campus events 4. Provide discounts to IUPUI faculty/staff/students 5. Promote and serve IUPUI tennis club

Evidence of Progress:

Highest revenue and attendance for tennis camps in 2008.

Activities planned for :

Continue to enhance presence and identity on campus

Actions taken for :

Research information incorporated; analyze fit with IUPUI policies and audiences. Activities planned for 2008-2009: Pilot alternative work options with several campus units and refine all documentation.

Evidence of Progress:

Alternative work options are documented and communicated.

Activities planned for :

Pilot alternative work options with several campus units and refine all documentation.

Actions taken for :

Hired students.  Engaged students in energy audits in additional buildings as their class project.  Students have been hired to work in Engineering/Maintenance/Construction and in Accounting.  Members of engineering staff have guest lectured in E&T classes.

Evidence of Progress:

Improved student retention. CFS staff is enriched by students´ skills and enthusiasm.

Activities planned for :

Continue to hire students whenever possible and to engage in classroom instruction whenever possible.  Review for appropriateness of the use of current students in Human Resources and Engineering

Actions taken for :

Regularly offer Diversity Awareness workshops.

Evidence of Progress:

Increased numbers of under-represented groups are hired and retained; climate for diversity is improved.

Activities planned for :

Increase professional development opportunities on diversity topics; provide additional support and consultation to hiring managers.  Focus on civility and communication.

Actions taken for :

1. Once again partnered with 4 Academic units on campus to offer expanded summer camp programming: School of Music, School of Science, School of Liberal Arts, Herron School of Art & Design. 2. Natatorium staff worked hand-in-hand with several auxiliary units on various projects; Center for Young Children, Campus Print and Mail, Bookstore, University Place Hotel. 3. Worked with other aquatic facilities and organizations in the community to help promote swimming & water safety programs.

Evidence of Progress:

1. We have built great relationships with all of our partner units. The academic units have benefitted greatly from being a part of our summer camp program and continue to return each year to participate. 2. A continual, on-going relationship with Indiana Swimming which helps to bring major events to the Natatorium.

Activities planned for :

1. Continue to partner with IUPUI units whenever possible, to not only benefit the Sport Complex, but provide support and assistance to other areas of the campus. 2. Increase collaboration with community partners.

Actions taken for :

Evidence of Progress:

Activities planned for :

Establish Greening IUPUI Program, with: Application Forms, Application Directions, Establishment of an Awards Committee, Guidelines and Publicity of the program.

Actions taken for :

Monthly sessions with OD facilitator; specialty training conferences attended by several HRA consultants.

Evidence of Progress:

Campus units take advantage of OD facilitation for accelerated process improvement and other organizational enhancements.

Activities planned for :

Provide ongoing regular OD training for HRA consultants; partner with PAII on process improvement.

Actions taken for :

Establish online performance management resources.

Evidence of Progress:

More employee and supervisor satisfaction with the performance management process.

Activities planned for :

Increase consultation with campus units, so that performance management processes are tailored for effective practices within the unit.

Actions taken for :

1.  Maintained continuous assessment of all educational programs through feedback generated from students, faculty and preceptors.

2.  Maintained ongoing assessment of student achievement on licensure, certification, and registry exams.

3.  Through ongoing economic modeling assured that at the school level with approximately 60% of faculty time devoted to teaching there is a 1:1 match between tuition revenue and salary expense for teaching.

4.  Received approval to offer the PhD in Health and Rehabilitation Sciences with students to be admitted in fall 2008.

5. Responded to ACOTE regarding areas of program non-compliance

Evidence of Progress:

1.  Matching of salary and tuition revenue

2002-03: $1,498,237 in salary and $1,242,020 in tuition & fees ($256,217)

2003-04: $1297532 in salary and $1,137,854 in tuition & fees ($159,678)

2004-05: $960,000 in salary and1,000,000 in tuition and fees +$60,000

2005-06: $1600575 in salary and $1726001 in tuition and fees +$125,426

2006-07: $1,789,619 in salary and $2,064,402 in tuition and fees- +$274,783

2007-08: $2,102,951 in salary and $2,445,886 in tuition and fees-+ $342,935

2.  Regular documenting and reporting of student, faculty, preceptor feedback

Ongoing review of employer and preceptor ratings for accreditation documentation

Ongoing course and instructor evaluations

3.  Pass rates meet or exceed national averages

2003-04

Nutrition & Dietetics- 100% pass rate; National Average- 82%

Occupational Therapy- 93% pass rate; National Average 85%

No Physical Therapy graduates

2004-05

Nutrition & Dietetics-100% pass rate; National Average- 80%

No Occupational Therapy graduates

Physical Therapy- 100% pass rate; National Average 85%

2005-06

Nutrition & Dietetics- 93% National Average 83%

No Occupational Therapy graduates

Physical Therapy- 100% pass rate; National Average 83%

2006-07

 

Activities planned for :

1.  Maintain continuous assessment of all educational programs through feedback generated from students, faculty and preceptors.

2.  Maintain ongoing assessment of student achievement on licensure, certification, and registry exams.

3.  Through ongoing economic modeling assur that at the school level with approximately 60% of faculty time devoted to teaching there is a 1:1 match between tuition revenue and salary expense for teaching.

Actions taken for :

1. Conducted periodic activity-based economic analysis to determine SHRS resource utilization for research, scholarship, and creative activities

2. Conducted yearly review of productivity in scholarly and creative activity through ongoing analysis of publications and presentations.

Evidence of Progress:

1. School faculty deployment at 25% time devoted to research, scholarship and creative activities as measured by periodic faculty survey reports:

1998-99: 6%

2004-05: not completed

2005-06; not completed

2006-07:  will not assess.

2007-08:  did not assess

2. Each department faculty member produce minimally one product a year reflective of scholarship or creative activity

Ongoing review

2006-07:  23/25 met goal

2007-08: 18/21 met goal

3. Comparison of faculty compensation for research, scholarship, and creative activities relative to external funding

2002-03: Compensation- $624,264, Funding- $129,618

2003-04: Compensation- $358,113, Funding- $142,000

2004-05: Compensation- $623,958, Funding- $343,439

2005-06: Compensation- $666,906, Funding $775,196

2006-07:  Compensation-$763,962, Funding $1,588,381

2007-08:  Compensation-$474,244, Funding $784,074

4. Comparison of School of Health and Rehabilitation Sciences on Research and Sponsored Programs indicators for Research Applications per Academic FTE ( ) and Income per Budgeted Academic FTE compared to selected IUPUI schools

2004-05: SHRS (0.5 applications/per Academic FTE) and $19,083 per Budgeted Academic FTE

Dentistry (0.5) $51,260; Nursing (0.7) $119,736; Informatics (0.7) $24,018; Science (0.8) $36,518; Social Work (0.2) $15,267; Medicine (1.3) $133,273; Engineering (0.9) $37,043

2005-06: SHRS (0.5 applications per Academic FTE) and $35,518 per Budgeted Academic FTE

Dentistry (0.5) $27,602; Nursing (0.8) $52,863; Informatics (0.6) $20,420; Science (0.8) $34,840; Social Work (0.2) $15,360; Medicine (1.3) $144,396 Engineering (0.6) $58,311

2006-07: SHRS (0.4 applications per Academic FTE) and $69,060 per Budgeted Academic FTE

2007-08: SHRS grants submitted 11; sponsored and non-sponsored grants and contracts 15; collaborative grants submitted; External funding $1,207,476

Activities planned for :

1. Conduct periodic activity-based economic analysis to determine SHRS resource utilization for research, scholarship, and creative activities

2. Conduct yearly review of productivity in scholarly and creative activity through ongoing analysis of publications and presentations.

Actions taken for :

Evidence of Progress:

Activities planned for :

Actions taken for :

Evidence of Progress:

Activities planned for :

1. Publish bi-monthly updates on faculty and staff accomplishments and departmental events for distribution to faculty, staff and students

2.  Sponsor at least one reception per year to acknowledge the contributions of Clinical Education Advisory Board and Preceptors

Actions taken for :

Evidence of Progress:

Activities planned for :

1.  Create a mechanism for monitoring workflow and adequacy of staff support

2.  Develop and implement a merit pay increase/bonus pay plan for staff

3. Review/update SHRS Pay Increase and Bonus Pay Plan to reward excellence in Teaching and research

Actions taken for :

Evidence of Progress:

Activities planned for :

1.  Develop and circulate job descriptions for all administrative and support staff postions

2.  Fill vacant positions (i.e., PT Dept Chair, HS Dept Chair

3.  Use feedback from faculty, staff and Department Chairs to evaluate the overall efficiency and effectiveness of administrative units

Actions taken for :

Evidence of Progress:

Activities planned for :

1.  Evaluate staff needs for professional development and identify internal and external resources to provide professional development opportunities for staff

2.  Provide faculty and staff with web links to locate pertinent school and university policies and procedures

Actions taken for :

The Program Review recommended that School programs be unified under a single, more sharply defined vision and definition of Informatics.  The challenge is to better define and represent an evolving discipline without excluding future areas of research in this rapidly changing field.

• A School-wide communications plan was completed in 2008, which identified consistent message themes designed to create awareness of the School, enhance revenue, and implement communication strategies that are more data-driven.
• A web team, which includes the award-winning designer of the IUPUI website, was assembled to revise the current IUPUI Informatics web site. The process should provide a forum to discuss and represent a more sharply defined vision of the discipline.
• The Director of Community Relations continues to promote the School´s faculty, students, research, service and scholarship. Emphasis is placed on identifying students and faculty who are engaged in particularly compelling work - stories that can be told as a means of extending the general understanding of Informatics, its implications and applications.

Evidence of Progress:

• IUPUI Informatics participated in the School-wide communication planning process.
  
• The Web redesign committee has conducted four focus groups of undergraduate, graduate and international students. That data has been examined and interpreted by an outside review; wireframes models for two possible approaches to new website architecture have been developed and are being tested. An updated timeline has been provided by the team.
  
• Stories promoting the School, its faculty and students are told by various means including the School’s Web site, news releases, and streaming video.

Activities planned for :

• IUPUI Informatics will examine its specific communication and marketing needs in light of the existing School-wide communication plan
• Over the course of the 2008-2009, the Web team will assemble all-new content, design, photography, video, student and faculty features, and information architecture. The website is being designed to serve as a communication and marketing tool for prospective students as well as a resource for current students planning their academic and career path.

Actions taken for :

•  A formal Self-study and Program Review for the IUPUI Informatics Unit was conducted in 2007-2008

• A position was created and a staff member promoted to coordinate all time limited special projects for the unit. This includes capstone events, the animation festival, the colloquia series, the website redesign, the meetings of the Media Arts and Science Advisory board, commencement and other major events.

 

Evidence of Progress:

• A response to all the recommendations from the program review has been generated
• The position of project manager creates a new line of assistance and accountability for complex projects that require coordination

Activities planned for :

• Recommendations are being folded back into the strategic planning process
• CAS assessment of academic advising [Fall 2008]
• CAS assessment of career services office [Spring 2009]

Actions taken for :

• Hired three additional tenure-track faculty, one in Human Computer Interaction, one in Health Informatics and one in Media Art and Sciences
• Hired two additional staff members for Student Services, two to support the distance education initiatives, one to support the website, one to support server administration and one for administrative support

 

Evidence of Progress:

• All new hires in place
• Search and screen committee for EAD assembled 

Activities planned for :

• Search and screen in process for a permanent executive associate dean
• Additional hiring planned includes a lecturer for undergraduate Informatics, an additional Health Information Administration faculty member, and a Health Informatics faculty leader
• Coordination with the activities of the new school-wide development officer

Actions taken for :

As noted in the School’s program review, technology support for faculty and students is one of the strengths of the School. Informatics must continue to provide state of the art computer hardware and software to fulfill its teaching and research missions

• For the second year in a row the school has invested in iMac computers to replace aging hardware in the computer classrooms.  The iMac can be configured to dual boot both the Macintosh operating system and the Windows operating system.  This gives the students and instructors the flexibility to use the applications that most closely match the environment students will find in the business and creative world.
• The school has installed a trouble ticket system to allow for better tracking of problems with hardware and software in the computer classrooms and faculty and staff offices.

Evidence of Progress:

• Dual boot iMacs purchased and installed in computer labs.

• A trouble ticket system has been implemented, accessed directly from the home page of the Informatics web site. Both faculty and students can access the system.

• Priority scheduling for an additional room in the IT building (271) has been negotiated.

 

Activities planned for :

• The school will continue to refine the hardware and software being offered in the computer classrooms in response to the curriculum updates being undertaken by faculty and administration of the school.
• The equipment checkout process will be revised to control the utilization, breakage and losses.
• The current classroom scheduling system will be reviewed and revised

   

Actions taken for :

• Support of Informatics Student Government (ISG) trip to visit companies in Chicago
• A series of monthly meetings (“Pizza with the Dean”) has been instituted to connect undergraduate and graduate students and administration.
  
• Faculty sponsorship of campus-wide gaming club promoted for students (tournaments; open to the community and used for recruitment)
  
• Reports prepared for the Dean’s Advisory Council, which represents an important link to the larger community

Evidence of Progress:

• Minutes of the student meetings are taken and incorporated into the strategic planning process

Activities planned for :

• A series of monthly breakfasts will be instituted to connect faculty and the executive associate dean.
• Continued mentoring of students leading the ISG
• Continuation of monthly meetings between students and the dean.

Actions taken for :

Campus Planning Theme: Teaching and Learning, Research, Scholarship and Creative Activity, Best Practices, Campus Climate for Diversity

Sub Unit:IMIR

Time Frame: 1yr

Evidence of Progress:

Most of the units on the IUPUI and IUPUC campus are using the web based system to report the annual budgeting report to campus administration.

Activities planned for :

Most of the units on the IUPUI and IUPUC campus are using the web based system to report the annual budgeting report to campus administration.

Actions taken for :

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Evidence of Progress:

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Activities planned for :

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Actions taken for :

In 2007-2008 we continued the process of identifying space needs for the new building.

Evidence of Progress:

Activities planned for :

In 2008-2009 we will continue the process of identifying needs, will create the case for the new building and will begin fund raising efforts.

Actions taken for :

The IU School of Liberal Arts had three "Online Fellows." The School maintains technology in its common spaces and it maintains instruction-centered technology labs. The School is also represented on the Oncourse Priorities and Technology committees. On both committees the School’s representatives made strong cases for faculty input before the introduction of programs and technologies with significant impact on teaching and learning.

Evidence of Progress:

In process: Increasingly courses and programs are being developed for online delivery. Detailed assessment of the learning outcomes in those courses and programs form the basis for refining and expanding online courses. The IU School of Liberal Arts is making good use of the instructional development support that UITS and the Center for Teaching and Learning offer to faculty and it has designated an instructional consultant among its own technology staff who is well suited to assist SLA faculty in developing exemplary practices that have special application and usefulness in the disciplines that make up the liberal arts.

Activities planned for :

The IU School of Liberal Arts is actively involved in integrating Oncourse fully and effectively into all of its courses. Discussions are underway concerning which courses (in terms of level; discipline; demand) and programs are especially suited for online or “hybrid” online-classroom delivery or for delivery in a compressed time frame (8 weeks as opposed to the typical 16-week format). The School’s plans for expanding online and other alternative-format course offerings are a priority in light of changes evident in the enrollment patterns and in response to the campus-wide RISE initiative.

Actions taken for :

Ongoing: The School had made a convincing case for research in the humanities and social sciences. As a result faculty have been able to encourage Liberal Arts students to take advantage of the opportunities for undergraduate research, especially in the Honors Program, UROP and McNair (the latter two administered by the Center for Research and Learning). A variety of scholarships in the School, foremost among them the Masarachia Program, offer opportunities for mentoring in research.

Evidence of Progress:

Increased national competition for scholarships with significant mentoring components; increased on-campus demand for scholarships and courses with effective mentoring components. The creation of two scholarships in support of students with interests of study at Moi University, Kenya and the Olaniyan Scholarship program with its focus on undergraduate research are two outstanding examples.

New in 2008-2009, the Olaniyan Scholars Program began with 8 student scholars.  The students have been matched with faculty and participate in research projects. Liberal Arts student and faculty participate in the McNair Scholars program (6 Liberal Arts scholars in 2008/09, two of whom are selected for full-tuition awards), the Multidisciplinary Undergraduate Research Institute (2 projects with Liberal Arts students).  These are in addition to the Mary Crisler and Loretta Lunsford Scholarships which fund approximately 15 student projects each year.

Activities planned for :

In process: Continuation, and as opportunities arise, expansion of already established successful programs. The hire of a Public Scholar for African America with a focus on undergraduate research in 2007 has been crucial—and successful—for developing and implementing plans to attract and support students of underrepresented backgrounds to embrace and excel in research across the curriculum. The Olaniyan Scholarship program was launched in 2008 and eight students were selected as Olaniyan Scholars. This is a new program that provides four year tuition scholarships in a structured academic program that has undergraduate research as its core activity. Plans for its expansion are in place.

Actions taken for :

The IU School of Liberal Arts continues to actively encourage faculty participation in various initiatives that will connect students with careers, community partners, and professional organizations. The reorganization of the Office for Students allow for expanded career planning in addition to (academic) advising.

Evidence of Progress:

The campus awarded the IU School of Liberal Arts a substantial grant to increase the number of internships available to students. Two faculty members have been charged with a self-study which will form the basis for concerted efforts to offer students the most appropriate internships and practica at the best time in the curriculum to positively affect careers and community partnerships. Internships are linked to increased attention to career development counseling in the Office of Student Affairs, and the School has initiated steps to create fellowships in support of students who normally cannot afford to take on unpaid internships.

Opened the Liberal Arts Career Development Center in November 2008.  Developing a five-year plan for the center, incorporating the internship self-study and with involvement of academic departments.

With respect to international activities, the school is well situated to take on the challenges of the RISE initiative. Currently, the IU School of Liberal Arts supports the following Study Abroad Programs—ranging from short-term to semester and year-long exchanges: Australia; Cuba; Dominican Republic; Finland (under discussion); France (Strasbourg); Germany; Greece; Japan; Jordan, Kenya Poland; Mexico; Slovenia (under discussion); Russia; Spain (Salamanca); Thailand (under discussion); UK (Derby and Newcastle; also Scotland). Additionally, the School provides significant scholarship support for study abroad opportunities, including the Plater Scholarship for International Civic Engagement.

Activities planned for :

Continue the above. Many of the departments and programs are seeking to establish or expand service learning opportunities for students at the introductory course level as well as in upper-division classes and have begun discussion about appropriate ways to provide incentives and rewards to faculty who excel at providing service learning opportunities and who guide students in those activities. The School has established a record of successful participation in the Center for Service and Learning. In addition, departments and programs are reviewing the curriculum, especially for the required first and final courses in the major, in order to include segments that address career issues and options. As the revision of the web site of the School’s nears completion and once the template for departmental web pages can be used, departments and programs are much better prepared to include and update career information on their respective sites, too.

The IU School of Liberal Arts is partnering with the Campus Solution Center to respond to opportunities for internships and practica that emanate from IUPUI’s community and business partners.

Actions taken for :

(See also Objective 5 [articulated as Action Step in Goal 5 of the School’s Strategic Plan]).

Representatives of the School, faculty and administrators, are actively participating in campus-wide efforts to recruit, retain, and graduate students (foremost among them Enrollment Management Council, Steering Committee for Retention and Graduation, Gateway Forum, and University College). In concert with those efforts, the School has implemented and assessed programs such as Summer Academy, Themed Learning Communities as well as recruiting and orientation events. As the reasons for the success of first-year efforts are becoming clearer other challenges call for attention, like retaining Juniors and helping Seniors with the final hurdles that keep them from graduating.

Given that lecturers are more likely to be available for student-faculty interaction than associate faculty, and because they are in a better position to be supervised, mentored, and developed in their roles as educators, the IU School of Liberal Arts continues to replace associate faculty with full-time lecturers. In order to attract the most suitable associate faculty and to retain well qualified lecturers the School revised its salary policy, making associate faculty pay a little more competitive and bringing summer school pay for lecturers more in line with the rest of the full-time faculty. The high caliber of lecturers is evident in the annual promotion of several lecturers to senior lecturers on the basis of demonstrated excellence in teaching. In some exceptional cases qualified lecturers have made the transition to tenure-track assistant professorship positions possible. The generally low pay of associate faculty and lecturers remains a concern, especially in comparison with faculty pay on other IU campuses and other institutions in Indiana.

Evidence of Progress:

Freshmen and sophomore one-year retention rates have actually declined by 3% from a high in 2004 (2003-04 – 73%; 2004-05 – 72%; 2005-06 – 70%; 2006-07 – 69%; 2007-08 – 70%). The decline may in part be due to the increase number of freshmen direct admits and a shift toward more full-time students. With the number of full-time freshmen now at about 120 (as compared to 22 in 2000) we are retaining more students but in percentages dropping a couple of points.

However, in 2008-09 we increased our enrollment in first-year Themed Learning Communities (TLCs) and Freshmen Bridge program to 100 full-time freshmen. In Spring 2009, we will offer a second-semester mini TLC which, we hope, will support first-year students who benefit from courses specifically designed for freshmen.

We adjusted our communication with new students and continued to increase participation in Orientation as well as follow-up correspondence in an effort to identify issues and clarify policies.

The IU School of Liberal Arts has adopted a goal of having an  overall undergraduate retention rate of 85% by 2010 (See also Goal 5, Action Step (Objective 5).

 

Activities planned for :

Continue the above, enhance and expand as opportunities arise.

Actions taken for :

In process: The IU School of Liberal Arts has been actively supporting the University’s life and health sciences initiative in two ways: through teaching and learning to enable undergraduates to pursue further education and careers in the life and health sciences; through the continuation and development of interdisciplinary research projects that are focused on the life and health sciences; through centers that emphasize the impact of life and health sciences issues worldwide as the example of the School’s Consortium of Global Health Communication Research and Resources illustrates.

The IU School of Liberal Arts has supported research endeavors that have strong applied components, ranging from the publication of scholarly editions of major American writers to analyses of environmental policies that regulate the use and distribution of water in North American and Europe, in addition to health-related issues such as the economic impact of obesity, health insurance, and health communication in relation to diabetes and patient compliance.

Evidence of Progress:

One key niche for the IU School of Liberal Arts involves life and health sciences. This focus is reflected in the research interests of the faculty—new as well as long-standing—and the curriculum, as is especially manifest in several of the School’s graduate programs, particularly efforts to design and implement PhD programs in Health Economics and Medical Sociology.

Activities planned for :

In process: Continuation of the direction and initiatives described above.

Actions taken for :

Evidence of Progress:

Activities planned for :

Support for and recognition of faculty with active research agendas and notable successes in their respective disciplines as evident in national and international impact and reputation.

Actions taken for :

The IU School of Liberal Arts serves a variety of constituents, within the School, on campus, across the university, and in local, national and international communities. We have spent the past year defining those constituents and determining how we can best serve them. Of special interest and focus were connections that targeted diversity and internationalization.

Evidence of Progress:

The continuing systematic inventorying of internship and practicum opportunities for undergraduate and graduate students will also reflects the range of the various communities that are served by the IU School of Liberal Arts, reaching from strategic partnerships in Kenya, China, and Mexico to courses that are open to students who are incarcerated.

Maturation of internship and service learning continues to increase the depth of our relationships with community organizations and opportunities for student and faculty engagement.  The Masarachia Scholarship program places ten students each year with area organizations, which now have begun to design projects incorporating these students.  Academic departments and some of our research centers continue to develop long-term relationships with museums, health organizations, community groups, government and the business community.

Activities planned for :

The Steering Committee advises the three CTE-funded public scholars in African America is the most outstanding example of how the School serves various professional communities on and off campus. The active involvement of the School in bringing a Confucius Institute to IUPUI is another outstanding development.

Actions taken for :

A faculty member of the School played an instrumental role in launching the IUPUI campus TRIP - translating research into practice - initiative. The research faculty of the IU School of Liberal Arts has taken up that call and is working on identifying and highlighting those projects that fit the description of TRIP and impact of which extends from the academy into the community.

Evidence of Progress:

In process: A growing inventory of research projects that fit the category of TRIP has been posted on the internet. In the campus-wide showcasing of successful TRIP projects one of the Public Scholars in Museum Studies, the School of Education, and the Children’s Museum, Assistant Professor Elee Wood, represented the IU School of Liberal Arts.

Activities planned for :

In process: Inventorying and highlighting TRIP projects in the IU School of Liberal Arts.

Actions taken for :

In process; see also Goal 1, Action Step (Objective 4).

Evidence of Progress:

The Inside-Out Prison Program is one example. The program completed its second year.  This course combines collaboration between the School of Liberal Arts and the School of Public and Environmental Affairs, faculty research and student research, as well as community engagement.

Activities planned for :

In process: A comprehensive inventory of courses that include experiential learning components focused on civic engagement and with application on community needs such as courses in urban Anthropology. Students, advisors, faculty and staff, and the public at large will be able to access Information about those courses on the revised web site of the IU School of Liberal Arts.

Actions taken for :

The School has embraced the "internationalization" of IUPUI and is taking an active role in exploring, expanding, and implementing the strategic initiatives of the campus concerning exchanges with Kenya, China, Mexico, India, Japan, and Europe, which include civic engagement activities. Its BA in International Studies has proven popular and successful and this program is especially active in promoting study abroad opportunities””including those with service learning components. The School supports the campus goal of including study abroad as one crucial option of the undergraduate experience at IUPUI.

Evidence of Progress:

International Studies has grown to 51 majors; ten percent of the graduating class in 2008 had participated in Study Abroad (see also Action Step under Goal 1 [Objective 6]).

Activities planned for :

In process: Several faculty members are actively engaged in international activities, as indicated  above and by information presented under Action Step under Goal 1 (Objective 4). We anticipate to extend these efforts and to promote more civic engagement as an integral part of the study abroad experience.

Actions taken for :

In process: The School supported faculty in their efforts to identify and work with community partners, especially those who did so in collaboration and with support from the Center for Service and Learning. Faculty members in the Anthropology, Communication Studies, and Sociology departments continue to be particularly active in this initiative and in so doing serve as models for other departments and academic programs. Numerous generous scholarships have been developed with a community collaboration component.

Evidence of Progress:

In process: The IU School of Liberal Arts continues to support faculty in their efforts to maintain good relationships with community partners, especially in those cases in which the Center for Service and Learning (CSL) cut funding significantly and on very short notice for projects designed to develop over several years.

The Masarachia Scholarship Program (four years, full tuition) and the Loretta Lunsford Scholarship program each promote community partnerships. Several other scholarships likewise include service components that may translate to community volunteerism.

The public scholars program continues to grow, with the addition of three new faculty in the area of African American and African Diaspora Studies (AAADS), including the development of the AAADS degree.

Partnerships with local organizations include inviting visiting lecturers, collaborations with external organizations towards a common goal, local museums and arts organizations, local labor unions, senior citizen centers, hospitals and social service organizations.

The annual Internship luncheon regularly attracts 35-40 attendees. Community partners are seated with their student interns and the faculty mentors and are publicly thanked for their continued support.

Activities planned for :

The “Inside-Outside” Prison Program is a teaching initiative that piloted a very successful class with students who are incarcerated and those who attend IUPUI without any restrictions. It is a partnership between faculty of SPEA and the IU School of Liberal and will be continued and expanded. The Inside-Outside Prison courses are now included in the regular course offerings and several faculty have expressed interest in training in order to participate in the program in the future. In addition, the success of this cooperative and transformative program has led to the organization of a national conference centered on this initiative in 2008.

Similarly, the Teaching American History grants awarded to the Department of History have provided the foundation for building valuable relationships with the communities in the school districts targeted for these initiatives in central Indiana. Plans are to extend and expand those programs.

Actions taken for :

The Assistant Dean for Development and External Affairs has monthly meetings with media relations representative assigned to Liberal Arts to discuss story ideas and placement. She also arranges additional meetings as needed when events or topics require.

The Office of Communications and Marketing has made an additional writer available to cover specific topic areas, interviewing, writing and placing stories in local and national media.

English W390 students work as the School’s “news bureau” through their assignments, learning to write for print and web publication

There is a regular review of news releases to ensure proper citations of the School of Liberal Arts.

We remind staff and faculty of availability of self reporting mechanism on the web page. There are frequent updates of web information.

We consult with staff, faculty and students on optimal ways of “getting the word out” on stories and announcements that raise awareness.

We report all faculty, staff, student activities through Jagnews, Inside IUPUI, and other internal reporting mechanisms.

We continue to offer symposia and forums that connect Liberal Arts to the community. These include: The Keith Bulen Symposium on American Politics - a community forum to examine timely political issues; the Annual Sprit and Place Civic Festival, a collaboration of religious, educational, social and arts organizations; the Rufus Reiberg Reading Series, bringing poets and novelists to campus to read from their work and interact with students and community audiences; the John D. Barlow Lecture in the Humanities, which brings internationally known scholars to IUPUI; and the annual Joseph T. Taylor Symposium provides a venue for discussion of timely urban issues. The Summer Archaeological Field School involves students and community residents and receives local (and often wider) media coverage. Additionally, the School hosts its Sabbatical Speakers Series featuring the research initiatives from faculty sabbatical work of the prior year.

We publish a thrice yearly newsletter highlighting alumni and faculty news and contributions to the community.

We publish a monthly e-newsletter with more immediate news and announcements that goes to nearly 1500 alumni and others.

We provide a monthly “tip sheet” called FYI-Liberal Arts to key members of the IU and IUPUI leadership.

We are supplying content for JagTV.

Evidence of Progress:

Liberal Arts faculty frequently provide expert commentary and analysis on events through regular outlets like "Consider This."

Faculty also provide interviews with local television and newspaper media, as needed. Some have become favorite resources for media because of their willingness to provide expert commentary on short notice.

Media relations staff now consistently include the school’s name in press releases and work with media to ensure its inclusion in published articles.

Anecdotal evidence indicates that these efforts are having an effect in the public’s awareness that the Liberal Arts are at the hear of IUPUI.

Activities planned for :

We are actively engaged in activities that will raise our profile among our own faculty and staff such that when they engage in presentation of all different kinds their affiliation with the School of Liberal Arts is noted. The Sabbatical Speakers Series, Deans’ Day, Taylor Symposium and Reiberg Series are ongoing efforts. The Liberal Arts message is being  coordinated with the campus’ Impact campaign. Adoption of the Integrated Image. Support of departmental and program public offerings in the form of lectures, symposia and public discussions.

We continue to publish our newsletter sent to all alumni, donors, faculty and staff. We continue the e-newsletter and FYI-Liberal Arts. We continue to work with campus media relations to keep them apprised of the multiple accomplishments of faculty, students and staff and of activities which not only enhance community life, but that of students, staff and faculty as well. Plans are underway for Deans’ Day, a collaboration with the PU School of Science. SPEA, Law and Continuing Studies.

A free lance writer with national media experience has been assigned to work with the school to develop story placement in national media.

Increase use of JagTV.

Actions taken for :

In process: Active participation of select community leaders as members of the Steering Committee for the activities of the Public Scholars in African America.

Evidence of Progress:

Positive comments from community leaders and members concerning the efforts of the School to make the selection process of the Public Scholars in African America open and inclusive. Close and vibrant collaboration with several cultural institutions locally, foremost among them the Eiteljorg Museum, the Indiana Museum of Art, and the Children’s Museum.

Activities planned for :

In process: Developing measures of excellence in civic engagement, including discussions about how best to celebrate successful community partnerships and how to reward efforts to design, develop, and maintain those partnerships over time.

Actions taken for :

Strategic partnerships with Moi University, Kenya, and Sun Yat-Sen University, China; creation of exchanges with Hakouh University, Japan; Newcastle University, UK.

Evidence of Progress:

Formal agreements were signed with Moi Unversity, Kenya; Hakouh University, Japan.

Faculty, staff and students participate in the Indianapolis International Festival, highlighting their experiences in study abroad, research, and international service.

See also Action Step under Goal 1 (Objective 4).

Activities planned for :

The IU School of Liberal Arts is cooperating closely with the Office of International Affairs to meet this objective, especially developing concerted plans for the implementation of the strategic international exchanges (for faculty and students) in Africa, China, and Mexico; and exchanges with Heilbronn and Regensburg universities in Germany, Abo Akademi in Finland, and Hakuo and Meiji universities in Japan. The European Union has underwritten a competitive three-year exchange program for graduate students from several European universities (UK, Germany, Italy).

The Confucius Institute at IUPUI opened officially in April 2008 and the school is taking an active part in developing programs that complement this development, especially Chinese Language and Culture Studies and China Studies.

Actions taken for :

Representatives of the IU School of Liberal Arts participated actively in the campus initiative concerning flexibility in the policies and procedures that govern faculty and staff.

Evidence of Progress:

Based on the 2006 survey that measured staff satisfaction at IUPUI (this is the most recent survey available), the IU School of Liberal Arts staff gave the unit above-average marks in three categories (understanding the connection between staff’s work and unit’s goals; recognition for work done well; and overall job satisfaction) and well above average marks in regard to development opportunities, staff morale, and the clarity of the unit’s objectives and plans. Staff expressed concern about the technology available to them to get their work done and they voiced grave concerns about the low levels of staff salaries.

Based on the 2005 survey that measured faculty satisfaction at IUPUI (the 2005 survey is the most recent available), the IU School of Liberal Arts faculty are generally in line with the level of satisfaction expressed by their colleagues across campus. There were no areas in which SLA faculty were more satisfied than their IUPUI peers and several where they expressed considerable concerns: foremost among them the level of salary levels; followed by low overall job satisfaction and low faculty morale in the unit and the inadequacy of recognition for teaching as well as research and scholarly activities.

Diversity of the Liberal Arts staff as measured in Fall 2008 remains overwhelmingly female (76%): in the professional staff ranks (86; 67% female; minority: 17%) and in the clerical staff ranks (57; 89% female; 19% minority. Out of the total 147 staff members 18 percent are identified as minority appointments.

Diversity of the Liberal Arts full-time faculty as measured officially in Fall 2008 is distributed as follows: Among the 64 lecturers 53 percent are female and 11 percent belong to a minority; among the 23 assistant professors 52 percent are female and 48 percent belong to a minority; among the 66 associate professors 47 percent are female and 21 percent belong to a minority; and among the 54 full professors 31 percent are female and 6 percent belong to a minority.

Activities planned for :

The IU School of Liberal Arts continues to participate actively in the committee charged with advancing the campus initiative concerning flexibility in the policies and procedures that govern faculty and staff. 

Actions taken for :

The IU School of Liberal Arts actively supports a four-year life cycle for the upgrade of its technology. The School continues to support the operation, maintenance and enhancement of student technology centers. These include, Visual Language Lab, CommTech Lab, Composition by Computers Lab, Multimedia, Language Resource Center, Speakers Lab, and the Social Science Computer Classroom.

The Speaker’s Lab, which primarily serves the needs of R110 students has moved operations to CA001G in newly remodeled offices that leverage modern digital technologies to enhance course activities. The IU School of Liberal Arts has invested over $125,000.00 in support of this facility.

Evidence of Progress:

Public computing in Liberal Arts is used almost constantly even under the difficult interim circumstances that accompanied the construction of the sky-bridge connecting the Campus Center and Cavanaugh.

Activities planned for :

In Summer 2004, we created public use computers on the 2d, 3d, and 4th floor lobbies of CA. These computers are in almost constant use—with the opening of the sky-bridge to the Campus Center usage has increased even more.

In Summer 2006, when the campus adopted a pay-for-print policy, the IU School of Liberal Arts enabled all students enrolled in Liberal Arts classes to print up to 15 pages without charge--a student-friendly and very popular move.

Liberal Arts will consolidate technology resources in the basement of Cavanaugh as more space becomes available. This should provide better access to technology for students, while helping the school control costs.

Computing resources have been planned into the remodeling of the 2nd and 3rd floor lobbies first and, later, of the additional space in the basement (freed by the move of the bookstore to its new location in the Campus Center) to enhance those services. To a large part the lobby renovation plans have been implemented and will be completed (excepting necessary maintenance and upgrades) in 2009.

Actions taken for :

The IU School of Liberal Arts encourages and supports faculty and staff in their efforts to take advantage of every opportunity for training and development offered to them.

Evidence of Progress:

Faculty and staff engage in training and development activities.

The School’s staff commented favorably on the development opportunities available to them (see Goal 3, Action Step, Objective 2, above).

The “Transition to New Leadership” (TNL) activities at the beginning of the tenure of the new dean have provided additional—and valuable—opportunities for discussion of the school’s plans and planning by all of its employees.  

Activities planned for :

To continue the above.

Actions taken for :

The School’s leadership invites faculty and staff to events and tries to be inclusive in the School’s activities. This included the active participation of staff members in the development and assessment of progress of the Strategic Plan of the IU School of Liberal Arts.

Evidence of Progress:

Results from the staff satisfaction survey indicate that staff-faculty relations are generally recognized as “good” (see Goal 4, Objective 2, above).

Activities planned for :

To continue to take””and practice””an open-minded, inclusive approach to staff-faculty relations.

Actions taken for :

Each year the faculty of the IU School of Liberal Arts arrange a pitch-in (a "Staff Appreciation Luncheon") to thank staff for all that they do for the School. Faculty and staff, with some student input, were both involved in the development of the School’s Strategic Plan. The Dean created an annual staff award. Each year the Don Schultheis Outstanding Staff Recognition Award honors a staff member with a cash bonus and plaque.

Evidence of Progress:

Requests for bonuses for staff in recognition of outstanding service and healthy competition for the Don Schultheis Outstanding Staff Recognition Award.

Activities planned for :

Continue the Staff Appreciation Luncheon and the Don Schultheis Outstanding Staff Recognition Award and follow-up on outcomes derived from the TNL activities.

Actions taken for :

The Liberal Arts Dean’s Office worked closely with faculty and staff in developing a Strategic Plan. The plan was approved by the School’s Faculty Assembly and staff and the Dean’s Office continues to work with faculty, staff, and students with respect to implementation.

The Dean, in cooperation with the Chairs, developed measures for excellence in teaching and learning (extraordinary successes in research, scholarship, and creative activities are summarized above).  

Evidence of Progress:

The Strategic Plan of the IU School of Liberal Arts was approved by Faculty Assembly, the staff, and by our Student Council and the implementation process is well underway and is undergoing additional scrutiny and updating as part of the transition to new leadership.

Activities planned for :

The IU School of Liberal Arts will develop success measures for the Strategic Plan by involving departments and faculty committees in the implementation process. Comparable to the measures of excellence in research developed in 2005 and the measures for excellence in teaching and learning in 2007, the Dean in cooperation with the Chairs will develop measures for excellence in service and civic engagement.

With the transition to new leadership the alignment of the school’s Strategic Plan with the goals articulated in the Academic Plan for IUPUI is under close scrutiny in efforts to enhance planning efforts for the immediate and more long-term future.  

Actions taken for :

The IU School of Liberal Arts, based on the Strategic Plan, is relying on the cooperation among the Dean’s Office and the faculty and staff governance structures to advance its plans and conduct its operations.

Evidence of Progress:

Implementation of the Strategic Plan of the IU School of Liberal Arts and renewed discussion of its goals and objectives under the leadership of the new dean of the IU School of Liberal Arts.

Activities planned for :

Continuation of the implementation of the Strategic Plan of the IU School of Liberal Arts and updating of its goals and objectives under the leadership of the new dean of  the IU School of Liberal Arts.

Actions taken for :

In process. The external review of academic programs offers especially good opportunities for assessing performance and efficiencies.

Evidence of Progress:

The departments of World Languages and Cultures, Communication Studies, Sociology, and Philosophy participated productively in this process in the past year.

Activities planned for :

Since the IU School of Liberal Arts’ Strategic Plan was approved in 2005, we are pursuing implementation through departments and faculty committees. Through this process and in combination with external reviews of academic programs we will be able to review programs and departments in light of the goals laid out in the Plan and in accordance to campus-wide initiatives articulated in the Academic Plan.

Actions taken for :

The IU School of Liberal Arts is actively engaged in development on a number of fronts.

These include: Annual, major and planned gift solicitations that are on-going; meetings of with major donors; providing opportunities for donors to speak to planned gift professionals; hosting several donor recognition events; providing active stewardship of current and planned gift donors.

Evidence of Progress:

FY 2007-2008:

Dollars raised: $535,500
Number of Donors: 1080

Alumni donors: 516; Friends: 506; PU alumni: 4; Corporations: 19; Foundations: 10; Other 25.

Development of new contacts with young alumni and continued involvement of the Dean’s Research Advisory Council and IU Alumni Association Board.

Activities planned for :

This is a transitional year as a new dean takes over.  The assistant dean for development accompanied the dean for a week long intensive training on the basics of fundraising, at the Fund Raising School.  A Priorities Planning Committee has been appointed and an inventory of funding priorities is underdevelopments.  The PPC will meet throughout the year to establish the school’s fund raising priorities in light of School, Campus and University priority projects.  

At the same time, we will continue to pursue the many activities we engage in with respect to development. Enhancing on-line giving opportunities;

The second class of Student Ambassadors has been recruited and trained.

Actions taken for :

Attract and retain top talent in students. Incoming students continue to improve in measurable terms (test scores, average GPA, class rank, AP credit/dual college credit earned). Our average SAT scores for new students are now just a little over one thousand. Enrollment also continues to move toward full-time (66% of our under graduates. See also Goal 1, Action Step (Objective 7), and Goal 5, Action Step (Objective 7).

Evidence of Progress:

 Our total student credit hour production has  declined by 3% (~ 4000 cr. Hrs.) in five years

 Lower division credit hours have declined by 5%

 “service” credit hours (hours taken by non-LIBA  students) have declined by 10% in five years

 The declines have continued into this year (-1.6)

 Graduate credit hour production has plateaued since  2005 (declined 4% this year)

 Our credit hours have declined most (-10% in  “service courses” offered to other departments.)

We are exploring  reasons (community college, better prepared students come with college  credits/equivalencies); we are implementing ways to restore credit hour  enrollments through alternative course scheduling (shorter courses; staggered  beginning dates; more advanced course sections in the fall, online courses,  etc.)